Program Manager – Intellectual & Developmental Disabilities; IDD Day Services Program – Newton

Program Manager – Intellectual & Developmental Disabilities (IDD) Day Services Program – Newton Co. (Education)

View Point Health

Job Title: Program Manager DD Day Services

Job Code: SSP
031/Social Services Program Coordinator 2

Shift: Full-Time (40 hours per week on average)

Job

Hours:

Times May Vary

Base

Location:

Gwinnett/Rockdale/Newton Counties

Division/Department/Program: Developmental Disabilities (DD)
Day Program

View Point health is a community behavioral health center utilizing a team of psychiatrist, nurses, licensed counselors and social workers, as well as other professionals to provide services to individuals who need treatment and support to cope with mental illness, substance abuse/use, and intellectual and developmental disabilities. View Point Health serves uninsured, underinsured, low-income Medicaid, Medicare, veterans and some private insurance across multiple locations with a full continuum of behavioral health services and support.

Under general supervision, plans, manages, and evaluates social services programs. Administers and coordinates the services and program activities in dependency, mental illness, youth development, or physical or developmental disability programs.

Provides leadership and guidance for teams of staff who provide groups and community activities for individuals with developmental disabilities in Day Services, Supported Employment, Family Support and Community Living Support programs. Assists with the development of individualized service plans for each client by members of an interdisciplinary team. Assures that plans are implemented and updated as required. Reviews staff documentation for conformity to agency and payer requirements.

Appropriately interprets, implements, and enforces compliance with agency policies and procedures and safety regulations. Assures that program participants receive the appropriate attention to their needs and service guidelines. Recommend hires, trains, and evaluate performance of subordinate staff. Utilizes coaching and involves subordinates in the identification and solution of program issues and the implementation of required program changes. Adheres to licensure requirements and regulations as set forth by regulatory agencies.

Participate actively in agency quality assurance activities including performance and outcomes review, case record review, stakeholder satisfaction review, incident review, and improvement planning. (DDP role) Oversee services and support provided to participants for general guidance to the provider agency in areas of compliance and quality improvement. Assuring that the support provided is within the scope of the agency’s service enrollment and experience to ensure effective delivery.

Assuring that the services address the participants needs and adhere to the application of person-centered values, choice and participants rights. Providing, arranging or overseeing curricula used in staff training and directed to service delivery in the context of the individuals goal(s) and objectives. Recommend other services needed or changes to the delivery model using a continuous quality improvement approach. Providing consultation to the provider agency in ISP implementation strategies that are specific, measurable, achievable, relevant, realistic and time limited in order to meet the needs and personal goal(s) of the participant.

Assess areas of risks either individually or overall risks to people supported through agency practice, policy or lack of policy or procedures/protocols. Providing risk mitigation strategies to the provider agency. Reviewing functional assessments are in place to support formulation of the participants plan for delivery of all waiver services that include:

• The Health Risk Screening Tool
• The Supports Intensity Scale
• Functional Behavioral Evaluation
• Others (E.g., Nursing, OT, PT etc.) as needed or required

Oversee high intensity services if applicable that address health and safety risks for the participants that include:

• The implementation and effectiveness of Behavior Support Plans
• The implementation and effectiveness of the Participants Crisis Plan
• Identifying…