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Field Assurance Complaints Specialist
Job in
Covington, Newton County, Georgia, 30209, USA
Listed on 2026-07-01
Listing for:
MillenniumSoft Inc
Full Time
position Listed on 2026-07-01
Job specializations:
-
Healthcare
Data Scientist -
Quality Assurance - QA/QC
Job Description & How to Apply Below
Position
Field Assurance Complaints Specialist
LocationCovington, GA
Duration5 Months
Hours per week40.00
Shift1st Shift
ClientMedical Devices Company
Job CategoryClinical
Experience LevelEntry - Level
Employment TypeContract on W2 (Need US Citizens or GC Holders or GC EAD or OPT or EAD or CPT)
ScheduleFull time on site Monday-Friday. Core hours 9am-3pm in the 8 hour shift.
Job Description- The Field Assurance Specialist will coordinate the review, investigation, and corrective actions associated with product complaints with the responsible manufacturing facilities in accordance with Corporate and Divisional policies and procedures, Quality System Regulations, and other regulatory requirements. Bachelor's degree required.
- Receive complaints and follow-up to collect relevant information from the user.
- Decision making skills for complaint determination.
- Responsible for accurate complaint entry for disposable medical devices and capital equipment for both domestic and international customers.
- Follow-up with customers and sales representatives to obtain additional information when necessary and to request return of overdue complaint samples.
- Arrange for the return of complaint samples.
- Attend training on new products or changes to existing products.
- Must be able to multitask and be organized.
- This position has a physical aspect to it; you must be able to lift 5-10lbs and carry 5-10lbs.
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