Infrastructure Delivery Manager Install

Overview

Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. We are expanding our infrastructure management team within AWS and are looking for a proven technology manager with experience in people management, robust technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will create sustainable processes and standards and drive automation opportunities to reduce delivery cycle times and improve quality without impacting network availability.

The mission of the team is to deliver network capacity on time with zero rework. The Infrastructure Delivery Manager will manage the implementation and delivery of inbound capacity and equipment, grow and oversee the team’s development, and drive low voltage structured cabling across the Amazon data center platform. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure and supports all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure continual access to our customers’ innovations.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help deliver the highest standards for safety and security while providing capacity at a low cost. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

• Prioritize and assign tasks to data center technicians and operators, project management, coaching and creating documentation.
• Manage inbound capacity from receiving through deployment stages
• Manage the installation network and cabling infrastructure in a data center environment
• Guide, train and educate staff on the best practices related to all service owner issues
• Manage tasks and deliverables across small to large-size projects
• Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
• Provide weekly reports to the data center manager
• Coordinate team resources to support project and delivery needs, to include emergency projects, change management and maintenance window support, and potential off-hours and on-call needs
• Recruit and train data technicians to ensure appropriate staffing levels
• Host weekly staff meetings
• Drive compliance to Amazon performance management requirements

• 2+ years of management/team lead function experience
• 2+ years of experience in a data center technology role and/or 2+ years of knowledge in TCP/IP networking, network cabling, fiber, optic types, and test equipment

• Bachelor's degree in IT or equivalent
• Experience with installing physical data center equipment such as copper/fiber cabling and racks
• Understanding of networking infrastructure topology

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences:
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance:
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Inclusive Team Culture: AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more…