Data Center Operations Manager - Night Shift, ATL DCO
Listed on 2026-07-08
-
IT/Tech
Systems Administrator, Data Engineering, IT Support, Cloud Computing: Infrastructure & Operations
Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. This role ensures overall availability and reliability to meet or exceed defined service levels of data center operations. It is part of the infrastructure management team and involves leading teams in hardware and network diagnostics, physical repair, and participation in on‑call rotation.
Key Job Responsibilities- Prioritize and assign trouble tickets to data center technicians and operators
- Manage performance of a diverse team of data center operation professionals at various locations
- Develop and drive career planning for data center teams
- Lead recruiting and onboarding efforts
- Lead performance management activities for team members
- Manage and deliver mid‑size projects
- Ensure effective and efficient day‑to‑day data center operations, including queue management, 24/7 shift arrangement and hardware logistics
- Learn and become a subject matter expert across all aspects of data center operations
- Monitor and drive operational KPIs and metrics to ensure IT capacity availability
- Inspire and guide improvement in team process, technology innovation and automation
- Manage large‑scale events (outages) and act as the call leader
- Manage and improve workflows and throughput for data center operations
- Recommend, document, and oversee policies and procedures to meet industry best practices and required SLAs
- Maintain on‑call schedule coordination and attendance
- Be passionate about the quality and quantity of services being provided and continuously strive to improve customer experience
- 4+ years of Information Technology (IT) experience, or a bachelor’s degree in computer science, engineering, mathematics or equivalent
- 2+ years of people management experience
- 2+ years of operations and on‑call support for data center facilities, mission‑critical plants, or production facilities experience
- 2+ years of computer hardware experience, including troubleshooting and repairing
- Experience in technical writing in a relevant field
- Certification in an applicable field such as A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS certification, or similar
- Experience with system management tools and client/server environments
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation during the application and hiring process, please visit (Use the "Apply for this Job" box below). for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
Learn more about our benefits at .
- USA, GA, Covington – 78,400.00 – USD annually
- USA, GA, LITHIA SPRINGS – 78,400.00 – USD annually
Company:
Amazon Data Services, Inc. – Job : A3187214
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).