Operations Manager

Company Overview Why Choose Us?

Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries including food service, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors. Novolex manufacturing and sourcing expertise spans a diverse range of substrates including resin, paper, molded fiber, aluminum and more. We provide customers a broad array of stock and customized solutions with 120 product categories, 250 brands and over 39,000 SKUs.

The Novolex sustainability vision is built upon three pillars: our products, our operations and our people. Each is critically important to our growth and future as a business. These pillars form the foundation of our company-wide commitment to sustainability, helping us achieve our ambitious goals through our wide-ranging initiatives.

The Operations Manager oversees all aspects of warehouse operations including strategic planning, financial performance, leadership, process optimization and employee development. The role integrates operational development with corporate objectives, aligning resources to meet customer demands and foster continuous improvement. The Operations Manager reports to the Regional Logistics Director and collaborates with cross functional teams to achieve logistics and organizational goals.

• Execute strategic plans for the warehouse aligned w/ corporate logistics goals.
• Lead initiatives to integrate digital transformation, including adopting warehouse management systems.

• Ensure operational efficiency by optimizing resources, improving workflows, driving cost effective solutions.
• Manage to key performance indicators (KPIs) for safety, productivity, quality, order accuracy and on time shipping.
• Develop and enforce standard work to enhance productivity and sustainability.

• Manage site P&L ensure cost control and budget adherence. Understand cost drivers at the site, be able to provide cost savings opportunities, and provide monthly cost forecasts,

• Oversee staffing plans, recruitment, and onboarding to align workforce capacity with operational demands.
• Administer training programs to upskill employees and prepare the workforce for process changes.
• Foster an inclusive collaborative culture that emphasizes safety and continuous improvement.

• Act as the primary liaison between corporate, regional logistics, and the manufacturing facility.
• Engage with the commercial team to align warehouse operations with business priorities and customer expectations.

• Lead change management initiatives, including communication and training, to ensure smooth adoption of new processes and technology.
• Drive cultural shift to embrace innovation and cross functional collaboration

• Monitor and mitigate risks, ensuring safety, quality. & regulatory standards compliance
• Administer business continuity plans as needed to minimize disruption during crisis.

• BA/BS Degree Preferred in logistics or related field
• 5+ years of management experience in Distribution/Warehouse Logistics
• Proven track record managing operational performance, P&L’s and teams.
• Experience implementing warehouse management systems and leveraging analytics for decision making.
• Strong leadership, communication and problem-solving skills.
• Strong knowledge of logistics operations safety, quality and regulatory compliance.
• Strong organizational skills with the ability to multi-task and prioritize
• Demonstrates the ability to work well with a variety of individuals.

With safety as our top priority and a commitment to employee well-being an important focus, we offer comprehensive and competitive benefits that include medical, dental and vision insurance as well as a variety of other well-being resources focused on mental, physical and financial health. Specific benefits and well-being programs may vary depending on where you work.

At Novolex, giving back to the local communities that support us is important. Our Focused Giving Program prioritizes support for organizations whose missions promote sustainability initiatives or address food and hunger needs. We also encourage facility level support of activities in the communities where our employees live and work.

We offer constant opportunities for advancement. From skills development to advanced education programs, training and development programs and courses are available through My Learning. Programs include company and industry training curricula, support for formal education through the Tuition Reimbursement Program (Non-Union), and a Learning Management System that supports and enhances employee skills at all levels of the organization.

Novolex is committed to providing equal employment opportunity in all employment…