Area Supervisor

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, with three buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy-to-shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times.

Area Supervisors are also responsible for executing and supervising Company operational processes as needed.

• Understands that safety is the number one priority and practices safe behaviors in everything they do.
• Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone, promptly correcting or reporting unsafe conditions.
• Responsible for building security including entrance/exit control, receiving door, daily trash removal, Electronic Article Surveillance (EAS) device checks, Cash Office security, armored carrier pick‑ups, and register area security.
• Removes clutter and ensures clear egress to emergency exits.
• Ensures customer safety including accident prevention, reporting, and emergency procedures.
• Tests all fire alarm systems as scheduled and responds to after‑hours alarms when requested.

• Treats all Customers, Associates, and other leaders with respect.
• Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.

• Represents and supports the Company brand at all times.
• Maintains a professional appearance in accordance with the Company Dress Code, and ensures all Associates adhere to the Dress Code.
• Keeps all areas of the Store clean, well‑maintained, and merchandised to standard.
• Responsible for daily trash removal.

• Ensures recovery, sizing, and markdowns are completed to Company standards through teaching, assigning tasks, and following up per best practice.
• Responsible for receiving merchandise trucks when needed.
• Processes all merchandise with a sense of urgency.
• Receives all non‑merchandise inbound deliveries (signs, supplies, special deliveries, etc.)
• Maintains cleanliness and organization of all stockrooms.
• Assists in delivering and placing merchandise on the sales floor after processing.
• Secures and processes back‑stock in accordance with Company policy.
• Merchandises the department including back‑stock.
• Reduces loss due to damage.
• Ensures compliance with monthly presentation guidelines in the assigned area.
• Responsible for floor moves and signing, including promotional signing as needed.
• Handles re‑wraps as needed.

• Understands and complies with the Loss Prevention Awareness Program and maintains a strong customer…