Commercial HVAC Technician Job Covington area,Georgia USA,Trades / Skilled Labor

Description

Classification
Non-Exempt/Service

Salary Grade/Level/Family/Range
Local Union 72 Scale & Benefits

Reports to
Service Manager

JOB DESCRIPTION Summary/Objective

The service technician reports to the operations manager/service manager and represents HVH Mechanical by serving as the direct customer contact and is responsible for servicing products and equipment on assigned projects, ensuring customer satisfaction by identifying, analyzing, diagnosing and repairing equipment and systems at customer’s location. In this position you will establish and maintain a positive relationship with customers, vendors and co-workers through effective oral and written communication skills via phone, computer, and face to face.

You will perform scheduled and unscheduled preventative maintenance, inspections, site surveys, and service requests including replacement, and modifications of equipment or systems and needed or requested by customers. Communicating with customers and/or Project Mangers regarding inspection/service findings is required. Job stress will range from moderate to extreme, with an average day being moderately stressful.

HVH Mechanical Partners is a family operated business managed by the Co-Founders and Presidents of the company Craig Harrison and Kevin Van Horn. HVH Mechanical Partners is financially backed by Service Logic. Headquartered in Charlotte, North Carolina, Service Logic is the largest privately held commercial maintenance heating and cooling mechanical contractor (HVAC) in the United States. The company continues to expand geographically through organic growth and strategic acquisitions of high-quality HVAC service companies.

The Service Logic umbrella has more than 45 business units, with over 100 locations throughout the United States and Canada, all of which operate under a co-branding strategy where the local brand name is dominant, and Service Logic is referenced as the parent company. Additional information on the company can be found at:

Essential Functions

Safely perform preventative maintenance visits to HVH Mechanical customers, servicing a variety of HVAC equipment including split systems, water source heat pumps, rooftop units, computer room air conditioners, mini-split systems, packaged systems, and more.

Safely perform emergency service visits to customers as well as new customers.

Purchase required material from supply house, using HVH PO system, and submitting weekly receipts.

Complete all required paperwork in a timely and accurate manner.

Communicate regularly with HVH Mechanical dispatcher to receive daily assignments and report completion.

Communicate regularly with assigned Area Team Leader with any technical or customer issues.

Communicate with HVH service sales personnel to support repair quotes, new maintenance agreement quotes, and other customer needs.

Maintain the equipment and inventory in your truck for maximum efficiency.

Displays team effort and dedication to customer by maintaining flexibility to work overtime and weeks as the business requires, including occasional overnight stays. Participate in an on‑call technician rotation schedule that includes nights, weekends and holidays.

Support HVH financial goals and initiatives to achieve them

Always conform with HVH policies and procedures

Continually enforces safety to the highest standards and maintains security and accountability of company issued and procured assets by recording use, wear and conditions.

Exhibit professional conduct at all times, whether at the job site or driving company vehicles.

Maintain any necessary licenses or certifications which may apply.

Attend required department meetings.

Attend company or vendor training as required.

Work with and train any HVAC helpers which may be assigned to work with you.

Requirements Competencies

Communication Proficiency.

Professional Appearance.

High Sence of Urgency.

Time Management.

Ethical Conduct.

Technical Capacity.

Communication Proficiency.

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

The HVAC service technicians work in commercial buildings, mostly in schools, hospitals, office buildings, or factories. The…