Seasonal Desk Clerk - Lake Murray State Park Lodge

Seasonal Desk Clerk – Lake Murray State Park Lodge Basic Purpose

Desk Clerks for the Oklahoma Tourism and Recreation Department are the public-facing customer service representatives in the park’s front office, lodge, or golf pro shop. They provide customers with requested information or assistance concerning services, direct requests to those who can provide the service, operate telephone or communications equipment, issue supplies, process applications for licenses or permits, make reservations, and serve as a cashier.

• Answers telephones, takes messages, and provides information about location facilities.
• Receives walk-in and phone-in reservation requests.
• Checks guests into reservations and validates parking.
• Posts charges to guest accounts, including necessary corrections and transfers.
• Collects charges, processes credit card vouchers, and closes guest accounts.
• Checks in/out recreation equipment, golf carts, etc. to guests.
• Assists with gift shop sales and restocking merchandise.
• Prepares various reports under general direction.
• Prepares correspondence, monthly reports, and other documents using various office equipment and software programs.
• Performs general housekeeping in public areas.
• Performs other duties as assigned to support daily operations and agency needs.

• Must be at least 18 years of age.
• Two (2) years of experience in sales, public contact work, handling and processing mail, or general office clerical work; or an equivalent combination of education and experience.

• Scheduled hours require flexibility, including holidays, weekends, or events, based on the needs of the agency.
• Some locations may require an employee to possess a valid Driver’s License.

The State of Oklahoma is an equal opportunity employer and does not discriminate the basis of genetic information, race, religion, color, sex, age, national origin, or disability.