Enterprise Accounts Executive

BUILD A BETTER CAREER WITH MSC

Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries.

We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.

Requisition  : 19203

Employment Type : Full Time

Job Category : Sales

Work Location : Remote

The Enterprise Account Executive I is a strategic leader responsible for positioning the MSC solution as a strategic advantage for our customers and maximizing account penetration of the full total available market. Experience articulating business drivers, balance sheets and total cost of ownership concepts with executives and decision makers, as well as expanding relationships with key executives and decision makers is critical.

Ideal candidates must have excellent communication, collaboration, strategic planning, negotiation and listening skills. The Enterprise Account Executive I must have strong process discipline and the ability to build and execute strategic account plans by collaborating cross-functionally across the entire organization.

• Drive revenue and profitability growth targets through maximizing penetration across large accounts with annual revenue potential exceeding $20M per year.
• Build and maintain executive-level relationships, becoming trusted experts in the customer’s business, industry, and emerging trends.
• Collaborate with internal MSC teams to align solutions and capabilities with customer needs.
• Develop and execute comprehensive strategic account plans for assigned customers, working closely with Key Accounts, Business Development, Specialists, and Commercial Operations teams to achieve shared objectives.
• Lead negotiations and renewals for large enterprise contracts, proactively renewing accounts without RFPs when possible. Renegotiate underperforming or non-compliant agreements to ensure alignment with organizational goals.
• Prepare detailed financial models to forecast account performance over the life of agreements. Regularly document and communicate variances between forecasted and actual sales performance to leadership teams.
• Collaborate with field leadership to customize account coverage strategies, ensuring alignment with customer service level expectations and cost-reduction goals. Maintain strong working relationships with corporate customer support teams.
• Monitor customer performance and effectiveness of the value proposition by conducting quarterly business reviews (QBRs/CIRs) with assigned accounts to address evolving customer objectives and implementation timelines. Prepare and deliver financial-based sales presentations and proactive proposals.
• Communicate strategic account plans, contract updates, corrective actions, and at-risk accounts to sales and service teams in alignment with Communication SOPs. Align team activities to balance customer initiatives with MSC shareholder priorities.
• Oversee the implementation of new enterprise site locations, setting clear objectives for each site. Track progress and collaborate with MSC associates to achieve goals through coaching and support.
• Demonstrate a proactive, problem-solving mindset to overcome obstacles, support new initiatives, and ensure customer compliance, growth, and profitability. Implement corrective action plans when commitments are not met.
• Participate in customer networking events, committees, and professional development training. Foster MSC’s culture and mission throughout the organization, supporting unity of purpose and continuous improvement.
• Engage in special projects and additional responsibilities as assigned, contributing to organizational objectives and driving innovation in customer solutions.

• Bachelor’s degree or a minimum of eight years of equivalent experience required.
• At least two years of progressive growth…