Program Manager

Overview

COME JOIN OUR JOURNEY! When you join TT, you join our global community of visionaries, creators, and achievers dedicated to engineering and manufacturing electronic solutions enabling a safer, healthier and more sustainable world. We are a global manufacturer with a passion for engineering advanced electronics that benefit our planet and people for future generations. We are committed to having a positive impact on the world through a culture built around safety, transparency, collaboration, and positive relationships.

Our teams are fueled by performance and expertise, leading the charge in innovation, efficiency and delivering world-class customer service. Be part of the journey.

Introduction: Serve as the primary customer interface for TT Electronics, managing assigned customer programs and customer accounts, including program execution, revenue performance, order intake, profitability, gross margin, business reviews and customer care for electronics manufacturing programs, including aerospace and defense customer accounts.

• Serve as the primary customer focal point and support customer relationship management across the account.
• Provide regular updates to TT Electronics leadership on account status, opportunities, risks, issues, and forward-looking outlook.
• Demonstrate cross-functional leadership to maximize account potential and support long-term account growth
• Lead the Customer Focused Team in addressing issue resolution, opportunities and urgent escalations.
• Own the execution of pricing, scheduling and cross-functional communication plans. Maintain financial responsibility for product profitability, including PPV, gross margin, material liability and cost-reduction initiatives.
• Communicate schedules, milestones, and progress consistently to internal stakeholders and to the customer.
• Maintain full financial responsibility for product profitability, including PPV, gross margin, material liability, account‑specific costs, and cost‑reduction initiatives.
• Limit TT Electronics’ liability by managing contract requirements including but not limited to pricing and inventory.
• Conduct regular customer/TT Electronics business reviews internally and externally to maintain alignment and drive continuous improvement.
• Identify and cultivate new business expansion opportunities within the customer’s organization.
• Travel to customer sites as required to support program needs, relationship management, and operational execution.
• Support Global Account Managers in preparing quarterly and annual business plans for assigned accounts.
• Maintain Salesforce CRM data accuracy, ensuring complete and current intelligence for all assigned accounts.

Knowledge, Skills and Abilities: To perform this role successfully, an individual must be able to carry out each essential duty to a satisfactory standard. The individual must demonstrate sound judgment and maintain strict confidentiality in all matters. The requirements outlined below represent the knowledge, skills, and abilities necessary for effective performance. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

A consistently professional and positive image is expected, along with the ability to uphold and promote high ethical standards throughout the organization.

This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR), which means that limitations relating to nationality may apply.

Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

This position is an onsite role in our Perry, Ohio location. Travel 10-20%

No Visa Sponsorship

Desirable

Skills and Experience:

• Bachelor’s Degree or two to four years’ related experience and /or training; or equivalent combination of education and experience.
• Strong written and verbal communication, business reporting and presentation skills.
• Proficiency with…