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Customer Service Rep HelpDesk/Support Technical Support Bilingual

Technical Customer Support Specialist

Job in Covington, Kenton County, Kentucky, 41011, USA
Listing for: Transaction Network Services (TNS)
Full Time position
Listed on 2026-05-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual
Salary/Wage Range or Industry Benchmark: 24 - 27 USD Hourly USD 24.00 27.00 HOUR
Job Description & How to Apply Below
Transaction Network Services (TNS) is seeking a Customer Service Representative in Kentucky. The role involves providing Tier 1 and Tier 2 support for Common Language Products. Responsibilities include managing customer inquiries via calls and emails, ensuring SLA compliance, and documenting issues. Candidates should have a BA, 3 years of customer service experience, and strong communication skills. Compensation is estimated at $24 - $27 per hour, depending on experience and skills.
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