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Account Manager

Job in Covington, Kenton County, Kentucky, 41011, USA
Listing for: E-Cruit Team Pte Ltd
Full Time position
Listed on 2026-05-31
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Responsibilities

  • Liaise with merchants to troubleshoot technical issues and respond to operational enquiries in a timely manner.

  • Coordinate and perform on-site kiosk/POS setup, installation, and basic configuration when required.

  • Conduct on-site training for merchants on kiosk/POS system operations and usage.

  • Work closely with internal teams to coordinate and follow up on merchants’ design and customization requests.

  • Provide ongoing support to ensure smooth onboarding and operational efficiency for merchants.

  • Any other adhoc duties as assigned.

Requirements
  • Min 2 years experience in relevant field.

  • Experience with point-of-sales / self-ordering kiosk is an advantage.

  • Working

    Location:

    Henderson.

  • Working Hours:

    Mon to Fri (9am - 6pm), WFH options available.

  • Salary:
    Up to $4100 (Basic).

  • Able to start work immediate or on short notice.

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