Gallery Guide

Gallery Guide – Responsibilities

• Warmly welcome, greet, orient, and direct visitors at the welcome desk or in the galleries.
• Be knowledgeable about and able to discuss the museum’s physical layout and architectural features, including galleries, restrooms, sculpture garden, exits, and elevators.
• Facilitate spontaneous conversation about art.
• Assist visitors with inquiries about artists and exhibitions through engaging discussions.
• Promote museum memberships, the museum shop, events, programs, tours and special events.
• Review the daily schedule of events and communicate relevant information to other staff and museum guests as needed.
• Record visitor information and attendance in a database system.
• Be familiar with Friends of GMOA membership benefits and promote those benefits to visitors.
• Be receptive to visitor feedback and perspectives.
• Maintain a clean area around visitor welcome desks and galleries, including tidying lobby and gallery areas, refilling brochure racks, and notifying maintenance as needed.
• Attend ongoing training and professional development opportunities.
• Answer and direct phone calls and answer general questions about the museum, exhibitions, and public offerings.
• When assigned to the shop, assist customers, ring up customers, and stock merchandise.
• Observe visitors in the galleries and take proactive actions to prevent potential damage to artwork.
• Politely remind visitors of security concerns (no touching artwork, no food or drinks, no large bags, etc.).
• Direct visitors to place large bags and other inappropriate items in lockers or the coatroom.
• Inspect art objects, labels, and lights/furnishings for signs of change or damage.
• Report damage or changes in condition of objects to the security supervisor.
• Alert security staff as needed to ensure a safe environment for artwork and visitors.
• Assist in disaster and emergency situations and with evacuation and crowd control.
• Perform other duties as assigned.

• Remain alert for extended periods.
• Stand and walk for extended periods.
• Move stanchions, fire extinguishers, and wheelchairs.
• Lift up to 25 pounds.

• High school diploma or equivalent.

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, veteran status, or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR at hrweb.

Recruitment Contact:
Adam Clark
Email: ac1979