Seasonal Event and Front Desk Attendant
Listed on 2026-06-04
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
About Audubon
The National Audubon Society is a leading nonprofit conservation organization dedicated to protecting birds and the places they need. With 800 staff and over 1.9 million supporters, Audubon works across the Western Hemisphere to drive meaningful conservation outcomes.
Position SummaryThe Grange Insurance Audubon Center seeks an energetic and qualified candidate to assist in covering the front desk during weekend and holiday open hours and special events, which may occur during weekday mornings, evenings, and weekends. The position reports to the Sr. Operations Manager, Ohio Centers, and assists the Event and Front Desk Attendant by working directly with guests and vendors to ensure a positive experience, that guests are good stewards of the 18,000 sq ft.
LEED-Certified building, and in promoting our mission and membership.
This is a seasonal position scheduled approximately 18–22 hours a week for 6 months, starting 06/01/2026 and ending 11/15/2026. It requires most weekends and weekdays as needed, during both daytime and evening shifts, with evening shifts potentially continuing as late as midnight.
Essential Functions- Assist in carrying out opening and closing tasks for each shift to ensure the building is ready to open to the public or secure at closing.
- Help other GIAC staff and/or catering staff move main entrance tables, furniture, and exhibitions prior to rental setup.
- Greet and guide vendors and guests during rental set up.
- Greet and guide visitors when they enter the building and sign them into our POS.
- Assist in ensuring that visitor engagement items are restocked.
- Assist the Event and Front Desk Attendant in performing office administrative duties as assigned.
- Assist in completing data entry for daily attendance in the visitor software system.
- Assist in monitoring and maintaining restrooms and general building needs during the shift.
- Assist in AV equipment check out/in.
- Assist in maintaining inventory of cleaning supplies.
- Assist caterer with building needs as they arise, with light janitorial duties and light maintenance needs.
- Assist guests with questions.
- Administer and complete end‑of‑rental checklist with the catering staff lead.
- Clearly communicate end‑of‑shift notes with supervisor.
- Assist at Aullwood Audubon Center & Farm at the Center Director’s discretion.
- Partner with Audubon staff to foster inclusive and collaborative work environments.
- Perform other job‑related duties as assigned.
- High school degree or equivalent.
- One to three years of customer service experience.
- Problem‑solving, independence, and resourcefulness.
- Ability to multi‑task.
- Basic computer knowledge with POS system, Microsoft products.
- Effective organizational and communication skills.
- Passion for nature and conservation preferred.
- Commitment to Audubon’s organizational values of care, collaboration, change, integrity, impact, and innovation.
- Experience engaging with a broad range of stakeholders and communities is preferred.
We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic outlined by federal, state, or local laws. We are committed to providing an inclusive and accessible hiring process for all candidates.
Accessibility StatementThe National Audubon Society endeavors to keep our careers site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Accommodations. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
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