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Junior Night-Shift Maritime SaaS Support Agent
Job in
Covington, Kenton County, Kentucky, 41011, USA
Listed on 2026-07-24
Listing for:
Harbor Lab
Full Time
position Listed on 2026-07-24
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Harbor Lab in Kentucky is seeking a Junior Customer Support Agent to provide 1st level technical support for our AI-powered SaaS platform. You will be the first point of contact for customers/partners, addressing queries via phone, email and live chat, and collaborating with internal teams to resolve sophisticated issues.
Ideal candidates have 2+ years in SaaS customer support, a related bachelor’s degree, strong communication, and the ability to work night shifts.
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