Front Desk - Townsend Family Dental Center; Hinesville, GA; Brunswick; Ellabelle, GA; Evans GA

Front Desk - Townsend Family Dental Center (Hinesville, GA) (Brunswick; Ellabelle, GA; ...)

Front Desk Professional – Townsend Family Dental Center (Hinesville, GA)

Position
:
Front Desk Professional

Location
:
Townsend Family Dental Center, 767 Veterans Pkwy, Hinesville, GA

Schedule
:

• Monday – Thursday: 7:30 AM – 4:00 PM
• Friday: 7:30 AM – 12:00 PM

About Us Townsend Family Dental Center is a patient-focused, community-rooted dental practice committed to providing exceptional care with compassion and integrity. We are looking for a friendly, organized, and proactive Front Desk Professional to join our growing team.

Responsibilities

• Greet and check in patients with a warm and professional demeanor
• Answer phones, schedule appointments, and manage patient communications
• Collect and process payments, verify insurance eligibility, and explain financial options
• Manage patient charts, referrals, and electronic communications in Dentrix
• Collaborate with the clinical team to ensure smooth patient flow and scheduling efficiency
• Maintain a clean and organized front desk and lobby environment
• Follow up with unscheduled treatment and missed appointments
• Ensure HIPAA compliance and patient confidentiality

Requirements

• Minimum 1 year of experience in a dental front office setting
• Proficiency with Dentrix or similar dental EMR system
• Strong communication, multitasking, and customer service skills
• Team player mindset with a commitment to excellence
• High level of professionalism and reliability

Preferred Qualities

• Familiarity with dental insurance verification and billing
• Ability to handle high patient volume with grace
• Positive attitude and ability to help foster a supportive work culture

Benefits

• Competitive pay
• Paid holidays and time off
• Uniform allowance
• 401(k)
• Supportive and team-centered environment

This is a full time position