Maintenance Tech Specialist

Job Profile Summary

The Maintenance Technician Specialist supports the Fed Ex Industrial maintenance of material handling through the application and demonstration of highly advanced knowledge and skills in all disciplines relating to the material handling system. The Maintenance Tech Specialist is considered the subject matter expert on all aspects of the material handling system and any interconnectedness with communication and support systems in the domiciled facility.

The specialist is also responsible for the design and implementation of training and development programs for all site‑specific equipment. This may include working with vendors, integrators, manufacturers, installers, and corporate support teams to ensure all necessary resources are available at the local level, that and all technicians have been effectively trained in the maintenance and troubleshooting of all equipment and systems and training of equipment operators in the correct use of the material handling system when necessary.

The Maintenance Tech Specialist will act as a mentor to lower level technicians.

Under minimal supervision, provides preventative and predictive maintenance, troubleshooting and repair of material handling systems through demonstrated proficiency in mechanical power transmission, electrical and PLC/controls with advanced welding/fabrication.

• Adheres to all applicable safety standards and promotes a safe work environment by attending safety meetings and required trainings and addressing all safety concerns.
• Will follow and create procedures as necessary as they relate to the maintenance of the site‑specific equipment and processes following prescribed Fed Ex standards.
• Will interpret data from various sources (i.e. predictive tools, control systems, etc.) to determine the needs of the department and operation.
• Diagnoses and repairs the most complex problems with any system in the facility.
• Interprets electrical or mechanical schematics, manufacturer’s manuals and engineering specifications to troubleshoot, diagnose and repair the most complex system faults and failures or determine escalation.
• Responds to sort calls to diagnose problems and make repairs.
• Utilizes the Enterprise Asset Management (EAM) software to enter and retrieve prescribed data.
• Diagnoses the skill gaps of lower level technical and effectively develop and implement training programs.
• Mentors and assists lower‑level technicians.
• Develops scopes of work and project plans for small scale projects to be executed at a local level and complete projects through effective use of entire team across multiple shifts.
• Will create and implement projects to train and develop departmental staff.
• May be required to work a flexible schedule including all days and shifts as the business need dictates.
• Performs other duties as assigned.

• High School Diploma or GED required.
• Certificates in Industrial Maintenance/Mechatronics, electrical or mechanical trade or related area and an associate degree in a related area preferred.

• Six (6) year’s experience, four (4) of those in Fed Ex Industrial Maintenance or external supporting similar material handling systems by demonstrating subject matter expertise in mechanical power transmission, electrical and PLC/Controls and advanced welding/fabrication skills through job experience, related military experience and/or related education required.
• Multiple certificates and degrees may be assessed by manager and HR to determine relevancy to minimum qualifications and experience.

• Ability to follow detailed procedures as directed by work orders or management.
• Ability to anticipate, identify and repair problems using sound judgement and fact‑based analysis.
• Ability to solve mechanical or electrical problems, which may include understanding of engineering formulas.
• Subject matter expertise in electrical, mechanical and PLC/controls troubleshooting, repair and installation which may be with multiple components and systems level.
• Ability to read, interpret and create electrical and mechanical schematics.
• Ability to utilize the Enterprise Asset Management…