District Consumer Banker II; St Marys

The Consumer Banker will work with existing FFB clients and prospect for new FFB clients to deepen client relationships by both booking business directly and by referring, as appropriate, to internal business partners such as Mortgage, Wealth, Small Business Banker Commercial, and Treasury Management.

• Perform necessary functions to open accounts and perform maintenance.
• Run a Teller drawer as deemed necessary by management.
• Support client engagement through active calling, client conversations, and follow‑up.
• Daily activities that align with the First Financial Bank Experience (FFB Experience), including but not limited to partnering with appropriate internal constituencies to bring the appropriate level of expertise to the client whether it is service or solution related.
• Ensure client follow‑up calls are conducted in the proper time frame.
• Maintain all operational and risk‑management standards.
• Assist clients in transacting business within the branch, drive‑thru, by phone, and email.
• Model the way for peers and coworkers aligned with First Financial's Mission and Values.
• Adhere to all compliance and regulatory procedures.
• Function as the client’s personal trusted advisor by adding value and building deep client relationships through the First Client Conversation Model.
• Participate and lead in the First Financial Bank Experience by being active in site‑center huddles and meetings to support sales and service activities.
• Consistently meet or exceed sales, service, and referral goals set by management by effectively collaborating as a team, with the District and with lines of business to assist clients with their financial needs.
• Provide digital assistance and service for clients establishing or needing support in utilizing the bank’s online offerings.
• Stay informed and up to date on all bank products, processes, and procedures—especially the most complex ones.
• Daily travel shall not exceed 60 miles per day; travel between banking centers and mileage reimbursement above current commute will qualify for business‑related reimbursement.

• 2–3 years of client‑service experience in a retail environment.
• 2–3 years of sales and service experience with previous success in achieving sales and service goals in a retail environment.
• High school diploma or GED is required.
• Associate’s degree and/or equivalent work experience in sales is preferred.
• Strong sales skills.

• Associate’s degree and/or equivalent work experience in sales is preferred.

• Occasionally lifts and carries up to 20 lbs.
• Frequently lifts and carries up to 10 lbs.
• Frequently sits, stands, walks, and drives.
• Ability to travel between banking centers.

The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti‑Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements.

$18.00/hr – $20.67/hr

We have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic well‑being. Please review our Benefits Guide.

All roles are incentive eligible with the exception of Co‑Op, Intern, or Student positions.

It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law. We are an E‑Verify Employer.