Cashier​/Remittance Processing Representative

JOB SUMMARY

Under the direct supervision of the Lead, Cashier/Remittance Processing, the Cashier receives and records payments from patients or responsible parties for hospital services rendered. This includes payments received over the counter and payments received in the mail. Payment can be made with cash, check, or credit card. The cashier posts the payments to the appropriate encounter and prepares receipts for over‑the‑counter payments.

Cashier maintains and balances the cash drawer. Cashier posts and balances receipts daily and prepares bank deposits. Cashier is responsible for registering cash‑related operations to make sure no error is made, payment processing, and the results of transactions with customers. Cashier is responsible for receiving and maintaining records of patient valuables. All tasks are performed in the best interest of the hospital.

• Education
  :
  Completion of a high school diploma required. College level courses preferred.
• Licensure
  :
  None.
• Experience
  :
  Previous work experience in a position meeting and communicating with the public. Prefer 1 to 2 years of cashiering experience, including knowledge of insurance payment methods and remittance advice processing with the ability to recognize appropriate adjustment or discount amounts.
• Skills
  :
  Ability to work under conditions of frequent interruption. Poise, tact, and cooperation are necessary when dealing with the public. Attention to detail, initiative, and judgment involved in classifying financial data appropriately and maintaining flow of work. Work must be completed very rapidly and accurately. Intermediate knowledge of Microsoft Outlook and Word. Proficient in Excel for daily balancing. Ability to demonstrate competency in basic math concepts.

Must be able to work in a fast‑paced, high‑volume environment. Must maintain accuracy during periods of continued interruptions.

• 403(b) Matching (Retirement)
• Dental insurance
• Employee assistance program (EAP)
• Employee wellness program
• Employer‑paid Life and AD&D insurance
• Employer‑paid Short and Long‑Term Disability
• Flexible Spending Accounts
• ICHRA for health insurance
• Paid Annual Leave (Time off)
• Vision insurance