Ohio Unemployment System Implementation Specialist - Geographic Solutions Unemployment System; GUS

Ohio Unemployment System Modernization / Geographic Solutions Unemployment System (GUS)® Benefits & Appeals Platform Specialist - Reservist Assignment

Engagement Type: Contract / Reservist Assignment

Client: Ohio Department of Job and Family Services (ODJFS)

Platform: GUS 23 — Geographic Solutions Inc. Benefits and Appeals Solution

Target Start: October 2026

Location: Remote

Reserve Squad is recruiting on behalf of the Ohio Department of Job and Family Services (ODJFS) to support the implementation of the GUS Benefits and Appeals System, a Geographic Solutions Inc. (GSI) platform. Ohio is among the first states to adopt this system, which will work alongside Buckeye UI — the state's initial claims platform. The GUS platform will handle unemployment benefits processing and appeals adjudication.

We are looking for highly qualified candidates with direct Geographic Solutions Inc. (GSI) platform experience combined with Ohio public employment backgrounds. Experience may come from working at a state agency that implemented GSI platforms, working directly for GSI, or consulting on a GSI implementation project.

• Support the Ohio Department of Job and Family Services (ODJFS) in the implementation and configuration of the GUS Benefits and Appeals platform
• Serve as a subject matter expert on GUS system functionality, workflows, and best practices
• Collaborate with ODJFS staff, GSI vendor contacts, and Reserve Squad leadership to meet project milestones
• Apply knowledge of Ohio unemployment policy and public sector processes to ensure the system meets state-specific requirements
• Assist with testing, training, documentation, and go-live support as needed
• Contribute institutional knowledge of Ohio public employment systems to bridge the gap between vendor capabilities and state needs

All candidates must meet both of the following criteria:

• Former employee of an OPERS (Ohio Public Employees Retirement System)-paying employer. Qualifying employers include:
  Ohio state agencies, municipalities, counties, public universities, etc.
• Current Ohio residence not required

• Hands‑on experience with Geographic Solutions Inc. (GSI) workforce or unemployment systems
• Familiarity with GUS or comparable GSI unemployment platforms

• Prior experience with Ohio’s unemployment system
• Familiarity with ODJFS policies, procedures, and organizational structure
• Experience supporting system implementations or technology transitions in a public sector context
• Background in benefits adjudication, appeals processing, or unemployment claims management