Regulatory Services Intern

Job Details

Job Location:

City Hall - Covington, KY 41011

Position Type:
Internship Education Level: 4 Year Degree Salary Range: $12.00 - $15.00 Hourly

Job Shift: Day Regulatory Services Intern
City of Covington, KY
Economic Development Department

Location:

City Hall
Part-time, 20-22 hours per week

Hours:

Monday through Friday, 8:00 am - 4:30 pm (Flexible)
$12.00 - 15.00/hour

Are you interested in development, urban planning, real estate, or government? Covington, Kentucky, offers a unique opportunity to gain hands‑on experience in economic development while directly contributing to the revitalization of a historic city. Covington is undergoing significant transformation-creating new businesses, attracting talent, and driving investment to help shape the city into a great place to live, work, and play.

The Regulatory Services Intern reports to the Economic Development staff and provides valuable administrative support to the department’s regulatory services team. This internship will offer a hands‑on learning experience in urban planning, zoning ordinances, historic preservation, and the various processes that contribute to economic development. As an intern, you’ll gain insight into the operational aspects of city government and economic development practices, while making a meaningful contribution to the revitalization and growth of Covington.

• Administrative support for Economic Development staff, including assisting with permit applications and preparing for board meetings.
• Conduct research and collect information to assist in various economic development projects.
• Support the preparation of PowerPoint presentations for board meetings and other public presentations.
• Receive, sort, and input permit applications using iWorq, an online application system.
• Assist with maintaining and organizing department records and files.
• Provide customer service in‑person and over the phone, addressing inquiries from businesses, homeowners, and the public.
• Attend bi‑weekly ticket appeal meetings with the Infrastructure Specialist to gain exposure to city processes.
• Assist with the posting of public notices and mailing of letters for public hearings and meetings.
• Participate in department projects and initiatives, contributing ideas and gaining hands‑on experience in the field of economic development.
• Telephone skills and the confidence to call businesses and homeowners.
• Ability to complete basic arithmetic (addition, subtraction, multiplication, and division).
• Must have a professional understanding of the work environment and adhere to confidentiality standards.

• Basic understanding of zoning laws, urban planning, and historic preservation.
• Familiarity with Microsoft Office Suite, especially Word, Excel, PowerPoint, and Outlook.
• Knowledge of GIS (Geographic Information Systems) and/or graphics software is a plus.
• Understanding of the regulatory process for economic development in a municipal context.

• Excellent customer service skills, both in‑person and over the phone.
• Strong communication and writing skills, including the ability to compose clear and accurate reports.
• Good organizational skills and ability to manage multiple tasks at once.
• Ability to use GIS and/or other relevant software to support department work.
• Attention to detail and commitment to accuracy in administrative tasks.

• Ability to work independently and as part of a team.
• Ability to interact professionally with colleagues, business owners, and residents.
• Ability to handle confidential information with discretion.
• Strong willingness to learn and contribute to the success of the Economic Development Department.

• Currently enrolled in a college or university program, pursuing a degree in business, economics, urban planning, political science, real estate, or a related field.
• Junior, senior, or graduate student.
• Above‑average academic record with relevant extracurricular activities or work experience.
• A strong interest in public service, urban planning, and economic development.

• Experience with GIS and/or graphics software.
• Familiari…