Operations Manager, Urgent Care​/Occupational Health Clinic

Job Description

Operates as Operations Manager providing day-to-day administrative responsibilities for clinic site of operation. Requires outstanding interpersonal and administrative skills. Assists the Director to recruit, hire qualified individuals, and assure training and orientation to provide competent, skilled practice operations. Charged with creating a culture that promotes outstanding patient satisfaction, employee engagement, and quality. May be requested to provide services ensuring uninterrupted flow of the clinic.

Mentors and coaches individuals to improve on and champion an environment where a positive patient experience is the primary goal of every aspect of care provision.

UCC-WINCHESTER - 507510

Regular

$29.89 - $46.32

Bachelors Business, Healthcare Administration or related field required

Masters Healthcare Administration, Business Administration, Public Health or related field preferred

Five years experience in Urgent Care/Occupational Health clinic or family practice/ambulatory care office preferred

Two years supervisory or management experience in urgent care/occupational health, physician healthcare related office or business office practice management required

Demonstrated leadership, management, and dynamic interpersonal skills required

Ability to demonstrate a comprehensive understanding of practice operations, reimbursement and budget/finance required

Excellent Oral And Written Communication Skills Required

Ability to mentor staff members required

Ability to teach and demonstrate LEAN methodology required

Demonstrated financial acumen and revenue cycle knowledge related to accounts receivable and billing of the business operations required

Exempt

310

3 A Administration

• Zero-Deductible Health Plan
• Dental and vision insurance
• Generous Paid Time Off
• Tuition Assistance
• Retirement Savings Match
• Robust Employee Assistance Program to help with many aspects of emotional wellbeing
• Membership to Healthy U:
  An Incentive-Based Wellness Program