Business Assistant

Business Assistant Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

Please see Special Instructions for more details.

We are unable to offer a work visa sponsorship for this position. You must be authorized to work in the U.S. to apply.

Posting Number S15560P

Working Title Business Assistant

Department UHC-Physical Therapy

About the University of Georgia Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state’s flagship university (https://(Use the "Apply for this Job" box below).). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report.

The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

Posting Type External Retirement Plan TRS

Employment Type

Employee Benefits Eligibility Benefits Eligible Full/Part time Full Time Work Schedule Additional Schedule Information Monday-Friday 8 am – 5 pm Advertised Salary $41,400.00 Posting Date 08/07/2026 Open until filled Yes Closing Date Proposed Starting Date 09/01/2026

Location of Vacancy Athens Area

EEO Policy Statement The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb).

The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy

Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.

Position Information Classification Title Clinic Receptionist II FLSA Non-Exempt FTE 1.00

Minimum Qualifications High school diploma or equivalent and 2 years of related experience

Preferred Qualifications UHC Minimum:

• One year of experience in a healthcare setting involving patient scheduling, insurance verification, prior authorization, patient registration, billing support, or related administrative functions.

UHC Preferred:

• Associate or bachelor’s degree in business administration, Healthcare Administration, Accounting, or a related field.
• Three years of experience in a multispecialty medical practice, rehabilitation clinic, or hospital setting.
• Experience with electronic medical records (EMR) systems and medical insurance processes

The Business Assistant is a key member of the Physical Therapy Department and reports to the Physical Therapy Operations Coordinator. This role is primarily responsible for supporting daily administrative functions, patient access, insurance processes, and overall clinic operations. The position also provides comprehensive front-office support, including managing patient scheduling, registration, insurance verification, and billing assistance, while ensuring efficient clinic flow and exceptional customer service.

In collaboration with clinical team members, and healthcare partners, the Business Assistant contributes to coordinated care delivery and plays an important role in enhancing the overall patient experience.

• Strong customer service, interpersonal, and communication skills.
• Possess a solid understanding of medical insurance plans, eligibility verification, and reimbursement processes.
• Skilled in using EMR systems and Microsoft Office applications.
• Effectively manage multiple priorities in a fast-paced clinical environment.
• Exhibits strong organizational skills, attention to detail, and sound problem-solving abilities.
• Maintains strict confidentiality and adheres to HIPAA and UHC policies.

Work is primarily conducted in a clinical setting and involves a combination of sitting, standing, computer use, telephone…