Supervisor, Financial Clearance

Beyond Blue Job Posting

Title:

Supervisor, Financial Clearance

Requisition Number: R-

Department Name:
Director, Financial Clearance

Work Location:

Remote-KY

Grade Level: 7

Type of Position:
Regular Position

Time Status:
Full time

Equivalency Link (Use the "Apply for this Job" box below)./equivalencies

Shift: Day (United States of America)

Responsible for supervising frontline authorization staff to ensure accurate and timely completion of insurance authorization, and communication or authorization status for deferral activities. Provides day-to-day oversight of workflows and staff performance to support compliance, reduce delays, and enhance patient access. Ensures adherence to payer requirements, organizational policies, and regulatory standards. Resolves escalated issues, coordinates with clinical and revenue cycle teams, and promotes patient-centered service.

• Supervises daily workflow of financial clearance staff to ensure timeliness, accuracy, and compliance.
• Assigns tasks, monitors queues, and adjusts workloads to meet operational demands.
• Trains and mentors staff on financial clearance policies, payer guidelines, and system workflows.
• Monitors quality of benefit verifications, authorizations, and patient estimates, and provides feedback.
• Resolves escalated patient, provider, or payer issues related to clearance activities.
• Ensures compliance with HIPAA, payer pre-authorization requirements, and organizational standards.
• Tracks and reports team productivity, accuracy, and quality metrics.
• Collaborates with clinical, scheduling, and billing teams to prevent unauthorized or delayed procedures.
• Supports implementation of process improvements and ensures adoption by frontline staff.
• Performs other duties as assigned.

High school diploma or equivalent

0-4 years of related/progressive experience

An equivalent combination of education and experience may be considered.

All experience must be paid and in the same related field.

Part-time and PRN experience will be prorated based on hours worked per week.

Volunteer work and internships for academic credit are not counted.

N/A

• A. Lifting, pushing, and/or pulling objects up to 50lbs:
  2. Occasional (< 10% of the time)
• B. Lifting, pushing, and/or pulling objects over 50lbs:
  1. Never
• C. Standing or walking with objects up to 10lbs:
  3. Intermittent (10% - 50% of the time)
• D. Standing or walking with objects up to 25lbs:
  2. Occasional (< 10% of the time)
• E. Sitting at the computer workstation for extended periods:
  3. Intermittent (10% - 50% of the time)
• F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials:
  2. Occasional (< 10% of the time)
• G. Repetitive motion:
  3. Intermittent (10% - 50% of the time)
• H. Working at heights above 4 feet:
  1. Never
• I. Working in confined spaces:
  1. Never
• J. Risk of injuries from use of equipment on the job:
  2. Occasional (< 10% of the time)
• K. Job-related travel:
  2. Occasional (< 10% of the time)
• L. Loud noises:
  1. Never
• M. Temperature extremes:
  1. Never
• N. Hazardous chemicals and fumes including waste:
  2. Occasional (< 10% of the time)
• O. Radiation:
  1. Never
• P. Burns:
  1. Never
• Q. Cuts/Punctures:
  2. Occasional (< 10% of the time)
• R. Bloodborne/airborne pathogens:
  2. Occasional (< 10% of the time)
• S. Recombinant DNA or viral vectors:
  1. Never
• T. Combative/violent people:
  1. Never
• U. Animal handling (including carcasses):1. Never
• V. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A

This position requires intermittent sitting at a computer workstation for extended periods of time; performing tasks with repetitive motions (such as typing); intermittent standing or walking with objects weighing up to 10 pounds; occasional standing or walking with objects weighing up to 25 pounds; and occasional lifting, pushing, or pulling objects weighing up to 50 pounds.

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy…