Assistant Hotel General Manager

Posted 2 days ago

We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience.

Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity to you!

• Ensure that all local, state, and federal rules and regulations, as well as any corporate or brand-established policies and practices, are followed
• Deliver support to the human resources department to help them improve turnover management, employee motivation, and staff growth and retention
• Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas
• Collaborate with department heads and the general manager to develop an annual budget, and assess performance throughout the year, making modifications as needed to preserve profitability
• Assist general manager in the day-to-day operation of the hotel in maintaining all standards of guest service

• Must have at least 3 or more years of experience in the hospitality field
• Must have a strong focus on putting the guest first with exceptional customer service experience
• You must have a high school diploma or GED; bachelor’s degree in hospitality management, or a related field
• Showcase exceptional organizational, communication, and problem-solving skills
• Previous experience managing a team is required; preferably in a hospitality role such as department manager

$50,000 yearly

At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!