Valet Drivers at Mercy St Charles Hospital

At Towne Park, it’s more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else’s day and make an impact.

When we see a customer, a client or one of our own team members smile, we know we made an impact. It’s why we do what we do. Towne Park is a place where you can make a difference and create smiles every day.

Valet Drivers – Toledo area hospitals.

• Starting Pay: $11–$12 per hour plus $4–$7 per hour in tips.
• Medical benefits offered to all full‑time and part‑time employees.
• Work schedule:
  
  Weekdays 4–to‑8 hour shifts between 7am and 7pm; no late nights, weekends or holidays.
• Compensation is based on job‑related skills, experience, education or training, and location.
• Employees eligible for accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine benefits, and the company’s 401k retirement savings plan (subject to eligibility).

The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. Responsibilities include parking and retrieving guest vehicles, assisting guests with luggage, delivering messages, and managing revenue and claim checks.

• Maintain a pleasant, friendly, and professional demeanor with all guests, co‑workers, and clients.
• Greet guests within five feet and use their last names during interactions.
• Use the salutation of the day and welcome guests to the location; maintain proper phone etiquette.
• Park and retrieve vehicles while driving slowly and cautiously; assist guests with bell services and luggage storage.
• Provide guests with directions, taxis, reservations, and other inquiries; deliver messages and guest amenities; shuttle guests to approved locations.
• Explain parking rates and retrieval procedures; issue and collect claim checks.
• Maintain all ticket information and calculate revenue for vehicles when needed.

Education: High school diploma or GED.

Licensure &

Certifications:

Valid driver’s license for the state of employment or a comparable commuting distance.

Experience: One (1) month related experience and/or training; OR equivalent education and experience.

Knowledge: Principles and processes for providing customer and personal services.

Skills: Ability to read and write standard English, comprehend simple instructions, write correspondence, present information, perform basic arithmetic, read 24‑hour time, understand rates, operate manual transmission, perform parallel parking.

Job is fairly routine. Incumbent follows established practices and procedures, with decisions made within departmental guidelines. Budget responsibility limited to control over available resources.

Regular talk/ear, sit or stand for extended periods, run/walk, handle objects, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, and crawl. Vision requirements include close, distance, color, peripheral, depth perception, and focus adjustment. Lifting up to 100pounds occasionally, up to 50pounds frequently, up to 20pounds constantly. Outdoors for much of the shift with exposure to extreme heat and cold.

Travel up to 5% may be required.

Towne is an affirmative action, equal opportunity and E‑Verify‑participating employer, encouraging applications from all qualified individuals, including those with disabilities and veterans. Towne will consider applicants with arrest and conviction records. Towne complies with federal and state disability laws and provides reasonable accommodations for applicants and employees with disabilities.