House Attendant

House Attendant

Hotel Covington is looking for House Attendants to provide excellent guest service in Housekeeping. Hotel Covington embodies the transformation of a celebrated, century-old downtown building into a modern luxury hotel. The hotel draws inspiration from the local culture and cultivates a following through a sense of civic pride and exciting food & beverage along with our addition, North by Hotel Covington.

Hotel Covington pulls inspiration from its northern and southern sister cities, but a cohesive mix of styles ultimately lends individuality. A story told through regional and local sourcing, and will become the pulse of Covington and beyond: unique yet comfortable, casual yet refined, and timeless yet evolving.

Job Requirements:

• Retrieve linens, trash, etc. from guestrooms. # of rooms range from 30-40.
• Stock guestrooms with clean linens and terry for the room attendants
• Work with outside linen company to remove and return soiled / clean linens.
• Stock housekeeping storage closets.
• Maintain guestroom corridors, elevator landings, service landings, etc.
• Removes room service trays, dishes, carts to service area landings
• Assists in Linen Inventory
• Uses chemicals, cleaners and cleaning equipment properly

Additional Requirements:

• Good reading, writing and oral proficiency in the English language
• Must have a high school education or equivalent experience
• A minimum of 1 year of experience in a hotel services environment

Teamwork:

• Maintain a good working relationship with other associates by promoting teamwork and fostering a harmonious working climate
• Partake in a positive work ethic and surrounding environment

Standards:

• Able to work alone without direct supervision
• Demonstrate high degree of drive and determination
• Constantly recommend service and product improvement to better the operation
• Keep the work area clean and tidy at all times
• Attend all required meetings
• Follow proper payroll and uniform procedures
• Properly handle and report associate and guest accidents
• Maintain complete knowledge of and comply with all departmental polices/service procedures/standards
• Assist with responsibilities and duties in other departments and as assigned by management
  · Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel

Work Environment:

• Standard hotel setting

Physical Demand:

• Continuous standing 100% of the shift
• Inside 100% of the shift
• Lifting/pushing/pulling/carrying required up to 100 lbs. or more. Carts may be pulled up to 75 feet.
• Bending/kneeling required 70% of shift
• Mobile position required 100% of the time

Hotel Covington does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. The Hotel Covington is a smoke-free, drug-free facility, and equal opportunity employer.