Account Manager – TA Delivery

Responsibilities

• Execute high‑volume Talent Acquisition delivery strategies to meet ongoing hiring demand across assigned Business Units and regions.
• Serve as the primary Talent Acquisition point of contact for supervisors, managers, and directors within supported distribution centers.
• Manage day‑to‑day requisition activities for high‑volume O1/O2 roles, including assignment, prioritization, and real‑time adjustments.
• Maintain steady candidate flow and overall pipeline health to support continuous hiring needs.
• Act as the first point of contact for Tier 1 recruitment and hiring escalations.
• Provide real‑time troubleshooting and issue resolution to minimize disruption to hiring outcomes in high‑volume environments.
• Monitor candidate pipeline health, requisition activity, and hiring progress to ensure consistent service delivery and SLA adherence.
• Partner closely with Talent Acquisition Managers, TA Operations, HR partners, and Finance to ensure alignment across hiring delivery.

• 7+ years of progressive professional experience in Human Resources and/or Talent Acquisition.
• Demonstrated experience supporting high‑volume hiring operations in a large, complex environment.
• Strong operational understanding of Talent Acquisition processes, including requisition management, candidate flow, and hiring compliance.
• Proven ability to manage Tier 1 escalations and resolve day‑to‑day hiring issues with urgency and sound judgment.
• Experience partnering with frontline leaders and managers to enable hiring outcomes.
• Strong communication, organizational, and problem‑solving skills.
• Intermediate to advanced proficiency in Microsoft Excel.
• Experience using recruiting analytics and reporting tools (e.g., Power BI, Visier, Tableau).