IT Category Manager

Job Description

American Red Cross is seeking an IT-focused Category Manager to lead procurement of IT services and support key business units.

• Provide Supply Management and IT procurement support to clients assigned by the Director, operating independently and with a high level of expertise.
• Provide category management expertise in the areas of global resourcing of application development, support, and maintenance.
• Provide negotiation leadership for agreements and statements of work in support of IT procurement demands.
• Be the lead subject matter expert for global IT professional services resourcing from regions such as the Americas, Eastern Europe, and Asia-Pacific.
• Support and enable critical project resourcing initiatives for key technologies from Salesforce, Informatica, AWS, and Microsoft.

• Work with the Sr. Director and Director of IT Strategic Procurement to ensure demands and priorities are synchronized with expectations of IT and Supply Management leadership.
• Lead, develop and implement category strategies to enable IT resourcing for on-shore, near-shore, and off-shore demands.
• Work with the CIO, IT VP leaders, and project teams to contribute to business cases, manage spend, and plan project procurement timelines.
• Work with internal partners such as the Office of the General Counsel, Enterprise Risk and Information Security to assess, negotiate and execute agreements.
• Work with Red Cross clients and suppliers to author and negotiate statements of work and ordering documents, with the goal of supporting good outcomes for project investments.
• Manage an assigned portfolio of clients and suppliers to understand procurement demands, oversee renewals, and perform contract change control.
• Know and participate in Supply Management processes, to include the Stakeholder Advisory Board, Risk Council, P&L Improvement, and Supplier Diversity.
• Perform the business of IT Strategic Procurement, contributing to team performance, P&L improvement, and diversity goals.

100% virtual. The position can be worked from anywhere in the U.S., but requires an East Coast schedule (8am–5pm).

Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer, applicable software, and office equipment for sustained periods of time. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions.

• Education:
  
  Bachelor’s degree in Supply Management Business, Finance, Economics or related field required.
• Experience:
  
  Minimum of 7 years with 5 years experience required, to include Supply Management, Procurement or IT Business Office roles responsible for IT supplier or category management.
• Experience managing 3rd party spend within large organization (annual revenue $1+ Billion) preferred.
• Solid leadership skills that include advanced collaboration and influence skills.
• Ability to develop business cases, presentations & stakeholder communications.
• Information Technology experience overseeing IT services and suppliers.
• Strong working knowledge of the IT marketplace, terminology and industry norms.
• Demonstrable experience with application development and managed services agreements and statements of work.
• Demonstrable experience with off-shore or near-shore service providers and agreements in global regions such as Latin America, South America, Asia-Pacific, or Eastern Europe.
• Adept negotiation skills in pay for performance and shared risk allocation in agreements.
• Strong problem-solving, collaboration and influence skills.
• Ability to lead cross-functional business meetings, develop and deliver clear presentations and communicate with stakeholders.
• Solid business acumen coupled with understanding of business structures, processes, and information flow in an organization with multiple lines of business.
• Use of Red Cross Supply Management tools such as Coupa.

• Combined experience in both Supply Management and IT professions.
• Master’s degree a plus. Professional certification (e.g. C.P.M., CPSM,…