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HelpDesk/Support Technical Support IT Support

Help Desk Analyst II: Frontline IT Support & Troubleshooting

Job in Covington, Kenton County, Kentucky, 41011, USA
Listing for: Themesoft Inc.
Full Time position
Listed on 2026-05-31
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A mid-sized IT service provider in Kentucky is seeking a Help Desk Analyst to serve as the first point of contact for users. Responsibilities include answering calls and requests, troubleshooting basic technical issues, and managing ticketing processes. Candidates should have at least 2 years of IT experience and solid communication skills. This is a contract position with a focus on administrative and customer service functions.
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