Identity & Access Management Analyst , Digital Technology Solutions, Hybrid

Identity & Access Management Analyst 2, Digital Technology Solutions, Hybrid

Administer, configure, and maintain the UC Identity and Access Management (IAM) systems. Investigate issues, answer support tickets from users, gather requirements, and implement new IAM solutions.

• Provide user account life cycle management (including creating, provisioning, securing, and inactivation of access) mostly through automated processes.
• Configure IAM components, such as drivers and scripts; test for functionality, efficiency, and robustness.
• Participate in projects and production support operations focused on implementing IAM.
• Collaborate in the design, implementation, and support of IAM technologies.
• Participate in projects to ensure standard processes and procedures are implemented when rolling out new provisioning and role management points.
• Assist with the development, implementation, and support of Roles Based Access Control (RBAC) integrations and strategies.
• Ensure all evidence of authorization is documented and archived according to internal standards.
• Assist in troubleshooting issues with IAM tools and processes.
• Assist with application upgrades, evaluation of new technology, settings, and functionality.
• Enforce organizational policies and procedures to ensure only authorized personnel have access to information in compliance with RBAC and least privilege.
• Participate in ongoing auditing and risk assessments, and implementation of audit recommendations.
• Ensure dormant accounts/records are disabled; eliminate access for those no longer needing it.
• Assist in developing and maintaining detailed documentation on standard operating procedures, system configurations, and technical settings for internal team use, end user support, and other IT teams as needed.
• Assist in efficiency improvements by recommending process changes and developing solutions to automate and orchestrate repeatable tasks for IAM.
• Provide excellent customer service to the UC community, including students, staff, and faculty.
• Perform related duties based on departmental need.

• Associate’s Degree in Information Technology, Computer Science, Computer Engineering, or related field.
• Four (4) years of relevant work experience and/or other specialized training can be used in lieu of the education requirement.

Two (2) years of relevant experience.

• Experience with Identity and Access Management systems, platforms, and processes.
• Experience with Open Text NetIQ eDirectory, Open Text Identity Manager, Microsoft Active Directory, and Azure Active Directory (Microsoft Entra ).
• Experience working in higher education.
• Experience with both Linux and Windows servers.
• Experience with Federated Authentication/SSO.
• Experience with Microsoft SQL Server and writing SQL queries.

• Office environment/ no specific unusual physical or environmental demands.

Salary: $75,000 - $85,000 annually.

UC offers an exceptional benefits package designed to support your well‑being, financial security, and work‑life balance.

• Competitive salary based on experience.
• Comprehensive health coverage (medical, dental, vision, prescription).
• Flexible spending accounts and wellness programs.
• Professional development and mentorship opportunities.
• Comprehensive tuition remission for you and eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university.
• Robust retirement plans: state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14–18% of your salary based on position.
• Generous time‑off policy, including vacation and sick time, 11 paid holidays, additional end‑of‑year paid time off (Winter Season Days), and six weeks of paid parental leave for new parents.

UC is an E‑Verify employer. Applicants will be required to provide satisfactory proof of employment eligibility during the Federal I-9 verification process.

Equal Opportunity Employer. Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans.

REQ: 101974