Associate Technical Trainer, Data Centers

As an Associate Technical Trainer you will partner with Data Center and Critical Environment business units to identify technical learning needs and deliver scalable, high‑impact training solutions. This role is responsible for designing, developing, and deploying programs that prepare data center technicians and low‑voltage professionals to safely and consistently perform work in live data center environments.

This position sits within the Talent, Learning & Development function and supports CBRE’s operational excellence by ensuring technical staff are trained on industry standards, best practices, and hands‑on cabling methodologies used in mission‑critical facilities.

Design, develop, and administer onboarding and ongoing training programs for data center technicians, with a strong emphasis on low‑voltage and structured cabling systems.

• Low‑voltage electrical fundamentals (copper and fiber)
• Pulling, routing, dressing, securing, and labeling structured cabling
• Patching, cross‑connecting, splicing, and termination (CAT5e/6/6A, fiber)
• Testing and certification using industry‑standard test equipment
• Data center pathways, racks, cabinets, and ladder tray systems
• Safety practices for work in live data center environments

• Partner with subject‑matter experts (SMEs), field leadership, and operations teams to validate technical accuracy and relevance of training materials.
• Develop learning assets including instructor‑led content, job aids, simulations, assessments, SOPs, and digital modules.
• Ensure training content aligns with industry standards and best practices (e.g., TIA/EIA, BICSI methodology, client requirements).
• Create evaluations and measurement tools to assess technician readiness, skill progression, and training effectiveness.

• Audit and evaluate learning programs to ensure consistent delivery, compliance, and quality across regions.
• Review training metrics, technician feedback, and performance outcomes to continuously improve content and delivery methods.
• Recommend and implement improved training strategies and delivery models to optimize knowledge transfer from classroom to job site.
• Approve and manage communications and rollout plans for new or updated technical training programs.
• Serve as a technical learning ambassador by modeling behaviors aligned with CBRE RISE values.
• Support cross‑functional initiatives by explaining complex technical concepts in clear, actionable terms.
• Impact both individual learner performance and broader team capability through standardized, repeatable training frameworks.

• Bachelor’s degree preferred or equivalent combination of education and experience. 2–5 years of hands‑on experience with low‑voltage electrical and structured cabling work, including:
• Cable pulling and routing
• Termination, splicing, and patching
• Testing and troubleshooting copper and/or fiber cabling
• Direct experience working in data center or mission‑critical environments strongly preferred.

• Working knowledge of data center infrastructure, pathways, racks, and cabling standards.
• Ability to analyze technical workflows and translate them into structured learning solutions.
• Strong organizational and instructional design skills with attention to detail.
• Advanced proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
• Familiarity with ADDIE methodology and learning management systems.
• Intermediate experience with Cornerstone OnDemand (CSOD) preferred.
• Experience with Adobe tools, Captivate, and People Soft is a plus.
• Strong math and analytical skills for reporting, metrics, and learning evaluations.