In House IT Support Technician

Job Description

Brown Enterprise Solutions Inc. (BES) is a privately held company that sells computer technology products and provides consulting services to SMBs, government agencies, colleges, and K-12 schools.

BES is seeking an IT Technician responsible for installing, maintaining, and repairing hardware and software components for the organization’s computers, and performing installation for some customers. The role requires a thorough knowledge of computer software, hardware, internet applications, networks, and operating systems. The ideal candidate will have great troubleshooting abilities and interact over telephone and email, requiring willingness to work in an office environment.

• Microsoft Office
  365
• Computer Networking & Trouble Shooting Experience
• HTML / CXML / IIS / FTP, etc Experience
• Web Development Experience
• MS Azure, MS Operating Systems (desktop and server)
• Certifications as IT Technician and/or other technology certifications
• Must have troubleshooting experience to diagnose and resolve problems

• solid understanding of various computer systems and networks
• manage multiple simultaneous projects requiring frequent communication, organization, time management, and problem-solving skills
• be detail oriented, quality and precision-focused, with strong verbal and written communication skills
• Willingness to gain additional required technology certifications
• maintain networks to optimize performance
• ensure security and privacy of networks and computer systems
• perform troubleshooting to diagnose and resolve problems
• maintain logs, maintenance schedules, and task lists
• assist with inner office projects as needed, with a team-oriented mindset and strong interpersonal skills
• be clean cut and have reliable transportation

Salary will be based upon candidate experience.

As a member of Brown Enterprise Solutions, the following benefits are provided: 401K plan, vacation, sick/personal days, bonus plans, and healthy lifestyle plans.