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Banking 1st-Line Support Specialist
Job in
Covington, Kenton County, Kentucky, 41011, USA
Listed on 2026-07-18
Listing for:
Qualco Group
Full Time
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Quento Technologies S.A. seeks a highly motivated Business Support Consultant to deliver 1st Line Functional Support for banking applications.
This role combines business process insight, analytical troubleshooting, and user-focused support to ensure smooth operation of critical systems. Responsibilities include incident analysis, resolution via phone, email, and ticketing systems; coordinating with specialized teams; documenting outcomes; and supporting continuous service improvement while
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