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Mobile Support Technician - Customer-Facing, Fast-Paced

Job in Covington, Kenton County, Kentucky, 41011, USA
Listing for: Fidelity Management & Research Company
Full Time position
Listed on 2026-07-19
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 42000 - 56000 USD Yearly USD 42000.00 56000.00 YEAR
Job Description & How to Apply Below

Fidelity Investments in Covington, KY, is seeking a Mobile Support Technician to assist with the mobile device environment and deliver strong customer service in a fast-paced setting.

The role involves wireless vendor coordination, issue troubleshooting for corporate and BYOD devices, and reporting on carrier usage metrics for senior management. Typical hours are 8-5 with possible after-hours project work.

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