Senior IT Applications Engineer

Overview

Location:

West Chester, OH. Cleveland-Cliffs Inc. is seeking an experienced Senior IT Applications Engineer to join the Information Technology Custom Development Team in West Chester, OH; candidate consideration extends to Cleveland, OH. This role includes development and full-stack IT support for web and Windows applications in Angular, C#, ASP.NET, Java, Azure, and other technologies. Use of AI tools for design and development.

The candidate will have strong technical, project management, and written and verbal communication skills.

• Understand business processes, supporting technologies, key stakeholders’ objectives, and overall business goals
• Collaborate with business partners, IT Management, team members, and vendors by participating in meetings to analyze requirements and define project and technical support needs
• Build strong working relationships with customers and align closely with their priorities and expectations
• Proactively gather requirements and develop or modify applications while identifying critical interfaces and addressing impacts during testing and implementation
• Plan, organize, and deliver technical projects and solutions in accordance with the Change Management process, including generating required documentation and SDLC artifacts
• Use AI tools for design and development of IT solutions
• Provide timely and effective feedback on customer issues and requests, offering recommendations to improve system stability and reduce recurring support needs
• Provide occasional 24x7 on-call support for enterprise applications and subsystems, including order management, quality assessment, logistics, and supply chain management
• Drive innovation in partnership with the business and support the development of both online and batch applications
• Demonstrate proficiency with Microsoft Office 365 apps, including Word, Excel, Outlook, Teams, and Power Point
• Possess strong verbal and written communication skills
• Other duties as assigned

• Bachelor degree in Business Information Systems or equivalent work experience
• 7 or more years of experience in Angular, C#, ASP.NET, .NET Core, Entity Framework, SQL Server, Oracle
• 7 or more years of experience with custom development and SDLC processes
• Exposure to AI tools such as Claude Code, Co-pilot, or other AI platforms
• Working knowledge of Microsoft 365 apps (Outlook, Teams, Word, Excel, PowerPoint, One Drive)

• 10+ years experience in Angular, C#, ASP.NET, .NET Core, Entity Framework
• 10+ years of experience with custom development and SDLC processes
• Exposure to Project Management
• Working knowledge of Microsoft 365 apps (Outlook, Teams, Word, Excel, PowerPoint, One Drive, Access, Visio, PowerBI)
• Demonstrated leadership, communication, organizational, and teamwork skills
• Experience using AI tools such as Claude Code, Co-pilot, or other AI platforms for design and development
• Manufacturing environment knowledge and experience
• Working knowledge of Service Now service management software

Cleveland-Cliffs is a leading North America-based steel producer focused on value-added sheet products, particularly for the automotive industry. The company is vertically integrated from mining and production to finishing, stamping, tooling, and tubing. We offer a competitive total compensation package, including pay with variable components, health insurance, retirement plan, education assistance, paid time off, and more.

Cleveland-Cliffs is committed to working with and providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email  or call with your request and contact information. Do not email application materials to this address; materials sent to this address will not be considered.

Cleveland-Cliffs is an equal opportunity employer – M/F/Veteran/Disability. We are a drug-free workplace and conduct pre-employment screening as a condition of employment.