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Veeva Application Support Engineer

Job in Covington, Kenton County, Kentucky, 41011, USA
Listing for: GAC Solutions
Full Time position
Listed on 2026-07-31
Job specializations:
  • IT/Tech
    IT Support, IT Specialist
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Provide L2/L3 support for Veeva Applications across global sites (24x5 / follow-the-sun model as required)

Troubleshoot and resolve incidents, service requests, and problem tickets within SLA timelines

Perform root cause analysis (RCA) and drive preventive actions

Monitor system health, performance, and data integrity

Support core Veeva modules such as:
  • Veeva Vault Quality (QMS, Deviations, CAPA, Change Control)
  • Veeva Clinical / Safety (if applicable)
  • Manage User access & security (roles, permissions)
  • Manage Workflows and lifecycle configurations
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