IT Professional Assistant

IT Professional Assistant

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

• Please provide name and contact information for three professional references.
• This position is not eligible for work authorization sponsorship.

Posting Details Posting Number S15703P Working Title IT Professional Assistant Department EITS-Client Services About the University of Georgia Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state’s flagship university (https://(Use the "Apply for this Job" box below).) . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education.

UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students.

Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. About the College/Unit/Department College/Unit/Department website eits.uga.edu Posting Type External Retirement Plan TRS

Employment Type

Employee Benefits Eligibility Benefits Eligible Full/Part time Full Time Work Schedule Additional Schedule Information 8:00 AM – 5:00 PM, Monday – Friday. This is an on-site position and is not eligible for remote work. Advertised Salary Up to 40,000 Posting Date 09/03/2026 Open until filled Yes Closing Date Proposed Starting Date 10/05/2026 Special Instructions to Applicants

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb ).

The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy .
Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom .

IT Support Technician I FLSA Non-Exempt FTE 1.00 Minimum Qualifications High school diploma or equivalent Preferred Qualifications Position Summary Builds and maintains computer lab images for lab and staff computers. Ensures that the labs and client computers operate within established departmental policy and procedural guidelines. Develops and maintains EITS desktop standards and procedures. Provides client technical support on Windows and Apple hardware in addition to software products.

Provides technical support on supported mobile devices. Contact the appropriate technicians with outstanding issues in a timely manner. Determines and maintains computer resources by established procedures performed on an as-needed basis, as well on a day-to-day basis, such as software updates.

• Operating Systems & Endpoint Support: Working knowledge of Windows (Server 2012/2016, Windows 10/11) and macOS in an enterprise environment, including assisting with Active Directory, Group Policy, DHCP , Intune, JAMF , and Apple…