Commercial Lines Claims Specialist

Responsibilities

• Manage the claims reporting process for agency clients.
• Report claims to the appropriate carrier and maintain records in the agency management system by documenting claim actions in accordance with established procedures.
• Follow up on claims to obtain the specific adjuster and claim number relevant to the reported loss.
• Notify appropriate parties when a claim is processed with carrier, providing accurate and timely claim information.
• Continuously monitor claims until claims are closed by the insurance carrier.
• Report any potential issues with a claim to the client's Account Manager and Producer, escalating to management as needed.
• Prepare reports by collecting and summarizing information as requested by management.

• Minimum of 2 years experience handling claims for Commercial Insurance - general liability, workers compensation, commercial auto, etc.
• Strong communication skills (both verbal and written) and attention to detail
• Strong time management skills
• Ability to obtain property and casualty license within 60 days of hire

Demonstrates expertise in managing the claims reporting process for agency clients, ensuring accurate documentation and timely communication with all parties involved. Proficient in handling Commercial Insurance claims, including general liability, workers compensation, and commercial auto.