Branch Manager

Branch Managers at One Main empower their teams to deliver exceptional customer service while fostering a supportive and collaborative environment. They create an atmosphere where employees are motivated to contribute to the community and achieve their goals.

• Build a customer-focused environment, ensuring all lending options are presented and modeling excellence in service.
• Conduct engaging meetings that motivate and align the team with branch goals.
• Manage training on branch operations, compliance, and collections, providing real-time coaching to ensure team members effectively apply their knowledge.
• Oversee collection activities, consulting with customers on overdue accounts and developing mutually beneficial solutions.
• Attract and cultivate high-quality, diverse talent to build a strong team that aligns with One Main values and goals.
• Provide actionable feedback to support team members’ growth and promote a culture of continuous improvement.
• Inspire high performance while ensuring adherence to policies and regulations.
• Prioritize and resolve issues efficiently, utilizing strategic thinking to adapt to challenges.
• Work closely with peers and management, remaining open to feedback and continuously seeking professional growth.

• High School Diploma or GED.
• Leadership experience with coaching and leading a team.
• Proven experience with meeting sales goals.
• Ability to obtain insurance licensing within six months of start date where required.
• Preferred: College degree or experience with underwriting, credit decision, or related financial industry experience.

On site. Monday–Friday during standard business hours, with occasional extended hours and possible Saturday shifts.

• Health and well-being options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance.
• Up to 4% matching 401(k).
• Employee Stock Purchase Plan (10% share discount).
• Tuition reimbursement.
• Paid time off (15 days of vacation per year, prorated based on start date).
• Paid sick leave as determined by state or local ordinance (prorated based on start date).
• 11 paid holidays (4 floating holidays, prorated based on start date).
• Paid volunteer time (3 days per year, prorated based on start date).

One Main Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or any other basis protected by law.