Manager – Foreclosure Bids and Sales Reporting

Responsibilities

• Support the Foreclosure Operations team within Default Mortgage Servicing
• Lead critical functions across foreclosure bidding, sales reporting, and offshore liaison coordination
• Oversee bid development and sale execution across investor types
• Ensure compliance with state, investor, and internal requirements
• Monitor timelines and operational risk
• Deliver accurate reporting and performance insights
• Partner with internal teams, attorneys, vendors, Risk, and Compliance to resolve issues and strengthen controls
• Lead a team responsible for bids, sales support, reporting, and offshore relationship management
• Drive process improvements, automation opportunities, and scalable reporting solutions through tools such as Microsoft Excel, Power BI, and servicing platforms such as MSP/Black Knight or similar systems

• Bachelor’s degree, or equivalent work experience
• Typically five to six years of business-related experience and one to two years of managerial experience
• 1–2 years of people leadership or manager experience, with a demonstrated ability to coach, prioritize work, and support team performance
• Experience in mortgage servicing, default servicing, foreclosure operations, bid administration, sale support, or operational reporting
• Foundational knowledge of investor, agency, and regulatory requirements, including foreclosure timelines, servicing guidelines, or control requirements
• Proficiency with Microsoft Excel, Power BI, PowerPoint, and experience using servicing or workflow platforms such as MSP/Black Knight, ICE Mortgage Technology, or similar systems
• Ability to analyze operational data, identify trends, and communicate performance insights to leaders and business partners
• Experience supporting process improvements, automation efforts, or workflow enhancements in an operations environment
• Strong collaboration, communication, and stakeholder management skills, including the ability to work with Legal, Compliance, Risk, Operations, vendors, and offshore support partners