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Senior Customer Service Leader — Scale 90+ Agent Team

Job in Covington, Kenton County, Kentucky, 41011, USA
Listing for: Uline
Full Time position
Listed on 2026-08-04
Job specializations:
  • Management
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below

Uline, a North American leader in shipping, packaging, and industrial supplies, is seeking a Senior Customer Service Manager at its Georgia Branch in Braselton, GA. You will oversee 90+ staff across front-line and back-office operations to sustain fast, friendly service.

You will mentor managers and coaches, drive performance through metrics reviews, and uphold a culture of customer obsession. This on-site role offers relocation support for qualified candidates.

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Position Requirements
10+ Years work experience
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