Property Manager

Job Description

Job description

Bruziv Partners

Job Description:

Property Manager of attractive multifamily property in Norton, OH.

An exciting opportunity to join a leading entrepreneurial management company in a managerial position with job growth potential.

The ideal candidate will join our team as a Property Manager and will assume multi-disciplinary responsibilities (tenant care, marketing, leasing, financial, reporting, budgeting, management of a team conducting maintenance and renovations assignments, software operating and recording, and other management and administration responsibilities) overseeing a portfolio of highly maintained multifamily properties with 259 units in Norton, OH.

Headquartered in Cleveland, Ohio with global partnerships, Bru Ziv Partners is a leading real estate investment and property management firm focused on creating value by targeting undervalued properties in desirable locations with high growth potential. At Bru Ziv, we are committed to working with local communities to support neighborhood revitalization by bringing declining properties back to life. This is accomplished through our stringent investment criteria and personal approach to property management which, in turn, creates “real value” for the firm and our investment partners.

The Property Manager position leads in the management of an apartment complex. The Property Manager is involved in all aspects of day-to-day operations of the property, including marketing and advertisement, tenant relations inc. scheduling showings for prospective tenants, maintenance, repairs and renovations, security, janitorial services, landscaping, snow removal, etc. The Property Manager handles tenant complaints and service requests and must be familiar with the terms of the tenant leases.

The Property Manager will work daily with the Appfolio software and will master all aspects of the software functionality.

The following attributes are desirable for job success: exceptional communication and organizational skills; works well independently; detail oriented and accurate especially with numbers; customer service experience; ability to work under pressure; self- motivated and self-directed; ability to assert oneself; exemplary time management skills; ability to work with staff in solving problems and ability to take direction and function as part of a team and very good computer skills.

• Leasing
  - Follow up on all leads and schedule appointments for prospective tenant tours to maintain low vacancies.
• Prepare and submit purchase orders for approval of management prior to making purchases.
• Complete all rent payments bank deposits in a timely fashion (checks and online payments).
• Submit and schedule all payments of property invoices from vendors and record in App Folio all income and expense transactions.
• Provide excellent tenant service. Respond to tenant requests/problems in a timely and courteous manner and generate work orders directed to vendors or maintenance staff. Follow-up with the tenant to ensure satisfactory resolution of the issue. Ensure that there is 24-hour emergency coverage for the property at all times.
• Conduct periodic inspections (twice a year) of the property and tenant spaces to ensure compliance with leases and the proper upkeep of the property.
• Ensure that property and lease files are properly maintained and kept up to date in accordance with company policy. Prepare and maintain appropriate tenant lease files, records, correspondence and file notes.
• Assist with administering tenant occupancy including providing the new tenant with an introduction letter regarding emergency contacts, insurance requirements, rent collection procedures, and maintenance request procedures.
• Become proficient with the App Folio management software. Coordinate entry of all property information into the software program and establish reporting protocols. Monitor all key dates and reporting within the system.
• Update and maintain all social media, website and advertising platforms to ensure correct pricing, specials and availability is represented.
• Responsible for renewals, making sure to achieve high retention goal of 50% or higher for renewal rate.
• Possess a sales-minded mentality with a high skill set in overcoming objections, creating a sense of urgency, and closing the deal ensuring prospects become residents at ever