Team Member - Brunswick
Job in
Covington, Kenton County, Kentucky, 41011, USA
Listed on 2026-05-31
Listing for:
Family Farm and Home
Full Time
position Listed on 2026-05-31
Job specializations:
-
Retail
Retail Associate/ Customer Service, Customer Service Rep, Retail Support
Job Description & How to Apply Below
Job Description
Posted Monday, May 18, 2026 at 4:00 AM | Expires Friday, June 19, 2026 at 3:59 AM
At Family Farm and Home it is our mission to build a family dedicated to providing exceptional service, products, and prices, focused on fulfilling the lifestyle needs of our customers who aspire to live, work, and grow.
Key Responsibilities- Promote Family Farm and Home mission statement and family values.
- Execute daily operational goals and priorities assigned by store management.
- Utilize Farm Hand to receive communication and tasks from corporate office and store management.
- Greet customers as they enter or exit the store and interact with them in a pleasant and positive manner.
- Solicit customers to sign up for Family Farm and Home programs, including Loyalty, Extended Warranties, Add‑on Initiative, Financing, and Item of the Month.
- Answer phone calls in a professional manner and assist customers in store, on Family Farm and Home supported internet sites, and with processing special orders.
- Utilize POS to checkout customers while following all cash‑handling processes and procedures.
- Use On the Go to complete POGs and mass layouts in the correct locations per the store layout.
- Use Harvester to complete online customer orders.
- Support and solicit customers to use financing options and current financing websites to complete credit inquiries.
- Assist in setting promotional signage, price changes, clearance prices, and any other in‑store signage as directed by store management or company officials.
- Assist in freight, recovery, and out‑of‑stock processes.
- Achieve passing scores on corporate store audits, assessments, and store walks.
- Maintain awareness of in‑store safety issues and shoplifting activities and communicate all potential issues to the store management team.
- Uphold and support all company loss‑prevention measures.
- Operate a forklift and/or pallet jack safely and efficiently (only 18 years old and above).
- Assist in building/assembling store displays, products, and fixtures.
- Maintain cleanliness of the sales floor, receiving area, cash office, register area, restrooms, and break room.
- Uphold merchandising, store cleanliness, and safety standards.
- Assist in completing the daily operational standards checklist.
- Contribute to a positive working environment for all team members.
- Perform all other duties as assigned by store management or company officials.
- Must be able to work a flexible schedule, including weekends, evenings, and holidays.
- Must be committed to excellent service and customer satisfaction.
- Must communicate clearly and effectively with all customers and other team members.
- Must possess organizational skills, attention to detail, and the ability to multitask.
- Must have basic knowledge of computer systems.
- Must be able to stand for extended periods, reach, bend, twist, kneel, and lift up to 50 lbs.
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