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Team Member - Brunswick

Job in Covington, Kenton County, Kentucky, 41011, USA
Listing for: Family Farm and Home
Full Time position
Listed on 2026-05-31
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Customer Service Rep, Retail Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Job Description

Posted Monday, May 18, 2026 at 4:00 AM | Expires Friday, June 19, 2026 at 3:59 AM

At Family Farm and Home it is our mission to build a family dedicated to providing exceptional service, products, and prices, focused on fulfilling the lifestyle needs of our customers who aspire to live, work, and grow.

Key Responsibilities
  • Promote Family Farm and Home mission statement and family values.
  • Execute daily operational goals and priorities assigned by store management.
  • Utilize Farm Hand to receive communication and tasks from corporate office and store management.
  • Greet customers as they enter or exit the store and interact with them in a pleasant and positive manner.
  • Solicit customers to sign up for Family Farm and Home programs, including Loyalty, Extended Warranties, Add‑on Initiative, Financing, and Item of the Month.
  • Answer phone calls in a professional manner and assist customers in store, on Family Farm and Home supported internet sites, and with processing special orders.
  • Utilize POS to checkout customers while following all cash‑handling processes and procedures.
  • Use On the Go to complete POGs and mass layouts in the correct locations per the store layout.
  • Use Harvester to complete online customer orders.
  • Support and solicit customers to use financing options and current financing websites to complete credit inquiries.
  • Assist in setting promotional signage, price changes, clearance prices, and any other in‑store signage as directed by store management or company officials.
  • Assist in freight, recovery, and out‑of‑stock processes.
  • Achieve passing scores on corporate store audits, assessments, and store walks.
  • Maintain awareness of in‑store safety issues and shoplifting activities and communicate all potential issues to the store management team.
  • Uphold and support all company loss‑prevention measures.
  • Operate a forklift and/or pallet jack safely and efficiently (only 18 years old and above).
  • Assist in building/assembling store displays, products, and fixtures.
  • Maintain cleanliness of the sales floor, receiving area, cash office, register area, restrooms, and break room.
  • Uphold merchandising, store cleanliness, and safety standards.
  • Assist in completing the daily operational standards checklist.
  • Contribute to a positive working environment for all team members.
  • Perform all other duties as assigned by store management or company officials.
Team Member Requirements
  • Must be able to work a flexible schedule, including weekends, evenings, and holidays.
  • Must be committed to excellent service and customer satisfaction.
  • Must communicate clearly and effectively with all customers and other team members.
  • Must possess organizational skills, attention to detail, and the ability to multitask.
  • Must have basic knowledge of computer systems.
  • Must be able to stand for extended periods, reach, bend, twist, kneel, and lift up to 50 lbs.
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