Retail Associate, Cleveland History Center

Retail Associate, Cleveland History Center Museum Store

RESPONSIBILITY
:
Responsible to the Sales Manager for the operations of the retail store including front line sales and customer service, membership and admission, merchandise presentation, and profitability.

CLASSIFICATION
:
Part-time; non-exempt from overtime compensation

SUPERVISION
: N/A

COORDINATION
:
Coordinates with the Sales Manager to carry out daily store and admissions operations.

• Greet every guest as they enter the store
• Open and close store/admissions as trained
• Accurately record all transactions on the point-of-sale system
• Keep Sales Manager apprised of merchandise stock levels through spot inventory checks
• Assist customers with merchandise selections and/or information on exhibits and events
• Promote and sell memberships
• Fill mail, web, and phone orders
• Keep store area clean and stocked
• Assist with physical inventory
• Maintain Core Performance Standards:
  • Commit to a regular schedule
  • Follow dress code and other codes of conduct as explained in the WRHS employee handbook
• Effectively communicate and assist, as needed, with special events
• Stay alert at all times to prevent damage and theft
• Support income generation initiatives by identifying and recommending programs and activities based on the strengths of the department that will contribute to the financial success of WRHS.
• Other duties as assigned

• 1. Previous retail experience working with the public – minimum one year.
• 2. Job-related skills include, but are not limited to, interpersonal and customer service skills, interest in sales work, ability to communicate clearly and effectively
• 3. Ability to walk/stand for long periods of time
• 4. Essential personality traits include enthusiasm, dependability, flexibility, and integrity.
• 5. Candidate will embody WRHS core values – integrity, stewardship, connectivity, and innovation.

COMPENSATION
: $12.00/hour

Interested candidates should email their cover letter and resume to Jennifer Dukes, HR Manager, at jdukes