Produce Associate

Company Overview

Founded in 1929, Heinen’s is a premier grocery store chain noted for its quality products and outstanding customer service. We now welcome the fourth generation of owners and operate 23 stores (19 in Cleveland, Ohio and 4 in Chicago, Illinois), two distribution warehouses, one food production plant, and a corporate office in Warrensville Heights, Ohio. Our culture is associate‑first, emphasizing quality of life for every team member through competitive compensation, professional development, leadership opportunities, paid time off, and balanced work schedules.

As an associate of Heinen’s there are key components to learn, implement and master. Each of these is integral to the Heinen’s Brand and to your success, helping us stand out as the premier supermarket in Northeast Ohio and Chicago.

• Professional Appearance – Ensure you present yourself, your team, your products and your department in support of our Brand.
• Acknowledge – Acknowledge customers with a smile and eye contact.
• Evaluate – Develop the habit of evaluating store conditions on a continuous basis using our 5‑Step QCSSS (Quality, Cleanliness, Stock Levels, Signage, and Serviceable) for excellence.
• Thank – Thank each other for a job well done to reinforce positive behaviors and attitudes to support your team.
• Engage – Engage customers when appropriate.

• Prioritize daily work based on varying business needs.
• Acquire and share knowledge of produce.
• Maintain a clean and safe work environment for all customers and associates.
• Cull department for quality control, scan and record shrink.
• Take and fill special orders for customers.
• Put away orders.
• Plan attractive produce displays, using color and texture to enhance the department.
• Order product.
• Pull shrink daily.
• Stock, rotate, and merchandise product.
• Maintain up‑to‑date knowledge of products within the department.
• Perform other duties as assigned.

• Possess excellent written and verbal communication skills.
• Possess a sense of urgency and the ability to work independently to achieve daily tasks.
• Comply with all company policies and standards.
• Possess the ability to work with minimal supervision.
• Be production driven with the ability to work continuously on repetitive tasks, while standing.
• Possess the ability to lift and/or move up to 50 lbs.
• Possess the ability to work in temperatures ranging from 0 to 50 degrees.
• Must be willing to work the number of hours required to meet company objectives, with the understanding that occasionally business needs will require additional time.
• Must be willing to work a non‑traditional five‑day work schedule, including Saturday, Sunday, and evenings.

Heinen’s, Inc. provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law.

Monday–Friday 7 am–8 pm
Saturday & Sunday 7 am–7 pm
28 hours/week