Site Manager - Flying Ace Express Car Wash

Location

7730 Brandt Pike, Huber Heights, Ohio, 45424

Become part of our growing team as a Site Manager.

• Create and maintain a customer service culture.
• Serve as the main point of contact for all customer service issues, maintain sales goals, and promote unlimited wash club memberships.
• Maintain the appearance and performance of the site, ensuring all wash equipment and facilities meet quality standards.
• Motivate employees and carry out site goals, setting, monitoring, and achieving sales, customer satisfaction, and employee retention goals.
• Ensure smooth daily operations through in-depth knowledge of wash equipment and the entire wash process.
• Assist with recruiting, training, onboarding new team members.
• Manage site scheduling and labor budgets effectively.
• Conduct regular team performance reviews, ensuring alignment with company policies and procedures.
• Oversee inventory management and place orders efficiently.
• Directly oversee and manage all employees at the site, ensuring accountability, engagement, and performance excellence.
• Perform other duties as assigned.

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Minimum 2–5 years of leadership experience, preferably in a customer‑facing or operational role.
• At least 2 years of customer service experience with proven de‑escalation and conflict resolution skills.
• Ability to work flexible hours, including weekends and holidays, and to close the site one night per week.
• Strong communication and leadership abilities with a focus on motivating teams.
• Basic computer proficiency (POS systems, Microsoft Office, Google Workspace, etc.).

• Required to stand and move throughout the site for the entire shift.
• Ability to work on feet for an entire shift in a fast‑paced environment.
• Ability to work outside in all weather conditions.
• Must wear required safety equipment at all times.
• Ability to lift 25 lbs. regularly and up to 50 lbs. occasionally.

• Competitive Pay + Bonus Opportunities
• Health care benefits:
  Medical, Vision, Dental, Company‑Paid Life, Disability, Accident, Hospital Indemnity, Employee Assistance Program.
• 401(k) with up to 4% company match.
• Recognition programs
• Ongoing training and professional development
• Unlimited Wash Club membership
• 50% off retail items
• Company‑provided uniforms
• Educational reimbursement
• Paid vacation (per Employee Manual)

Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.