Account Manager

Join our team as an Outside Account Manager at Central Steel & Wire, where you will maintain and expand our transactional business with current and past customers within the Louisville, Lexington, and Cincinnati territories.

Central Steel & Wire has been providing industrial metal products and services since 1909, maintaining a commitment to excellence and best‑in‑class customer service. We offer a dynamic, quality‑focused environment that supports career growth and development.

• Build strong, trust‑based relationships with contacts at all levels within customer organizations, particularly purchasing decision makers.
• Collaborate with inside sales, credit, inventory, and other internal teams to achieve both company and customer objectives.
• Monitor the competitive landscape and provide market intelligence to sales management to inform service center sales strategies, pricing, and working capital decisions.
• Increase revenue from assigned customers by selling value‑added services, programs, and profitable transactional growth.
• Manage customer accounts, including implementing margin analysis, competitive market information, and quality improvement initiatives.
• Develop and implement appropriate sales and commercial programs while promoting E‑Commerce capabilities.
• Consistently manage daily call planning to keep customers informed about industry, economic trends, and how we can assist them to adapt to change.
• Perform any other duties as assigned, with changes possible at any time and with or without notice.

• Bachelor’s degree preferred (marketing, business, or a related field) or equivalent experience.
• 3–5 years of sales experience in the metals service center industry or similar industrial sales background.
• Proficiency with Microsoft Office; experience with SAP and  highly desired.
• Strong business acumen, excellent customer service, interpersonal and written communication skills; persuasive negotiation skills; ability to work in a team or independently.
• Effective problem‑solving and conflict‑resolution skills with the ability to maintain confidentiality.
• Highly motivated with a demonstrated ability to build strong relationships quickly.
• A competitive, self‑motivated attitude is essential.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federally, state, or locally protected class or artificial barrier.