Strategic Account Executive

Position Overview

The Strategic Account Executive (SAE) owns, cultivates, and expands relationships within Zion Solutions Group’s (Zion) prospects and customers. The SAE acts as the quarterback for assigned and new target accounts, aligning Zion resources, advancing strategic growth, and ensuring exceptional customer outcomes. The SAE will use Zion’s ICP to help qualify, develop, and maintain long‑term relationships.

Account Ownership & Relationship Management

• Serve as the primary relationship owner for assigned and new accounts, developing strong multi-level relationships, even when an active opportunity does not exist.
• Maintain a detailed account playbook that includes organizational charts, key decision-makers, buying criteria, personal preferences, and critical milestones.

Strategic Growth & Positioning

• Breakthrough to assigned and new target accounts
• Identify, qualify, and shape opportunities within assigned and new accounts.
• Partner closely with others on the Business Development Team, Sales, Engineering, and Leadership teams to pursue and secure new business, driving measurable revenue and margin growth.
• Continuously monitor competitive activity and refine Zion’s positioning and win strategy within each account to maintain a strong market presence and increase qualified pipeline creation from existing customers.

Customer Advocacy & Experience

• Champion the customer experience by leading Quarterly Business Reviews (CBRs) and post-project debriefs.
• Design and execute customer engagement activities such as tailored events, site visits, and executive meetings to strengthen relationships and advocacy.

Planning, Execution & Governance

• Develop and execute comprehensive annual and rolling account plans that outline objectives, strategies, key risks, and growth initiatives.
• Ensure CRM accuracy and provide timely, data-driven updates on account health, pipeline status, and at‑risk relationships.

Metrics & Performance Management

• Consistently monitor key account performance indicators, including revenue and margin growth, customer retention, pipeline creation, and forecast accuracy. Use these insights to guide strategy, support data-driven decision-making, and ensure alignment with organizational goals.

• Bachelor’s in business, Engineering, or related field (or equivalent experience).
• 5+ years in Account Executive, BD, or customer success (preferably in material handling/logistics/integration).
• Proven success, building executive relationships and driving multi-year growth.
• Strong business acumen; comfortable with financials, ROI, and value cases.
• Excellent communication, negotiation, and executive presence.
• Organized, proactive, and collaboratively aligned with Zion’s core values:
  Be Bold, Unwavering Commitment, Better Together.
• Ability to travel up to 40% or as needed.

• Fun, with a side of work, is to be expected daily.
• Work outside of normal business hours can happen from time to time as we get busy closing business!
• Get to experience Operations up close and personal. This means:
  • Occasional climbing on steps, scaffolding and/or mezzanines.
  • Standing or walking for a long period of time.
  • Possible exposure to noise levels exceeding recommended DBA levels.

Working in office, warehouse, and manufacturing facilities

We offer competitive compensation plus a comprehensive benefits package that aims to develop a world‑class team by holistically supporting the individual. Zion believes that supporting all employees to have a full life, inside and outside of work, results in a team that feels personally engaged in Zion’s success.

Zion strives for salary equity based on the job, and the candidate’s experience, skills, education, and (once hired) performance at Zion— not based on a candidate’s negotiation skills, gender, race, sexual orientation, or any other non‑skills-based attributes.

• Quality Medical, Dental, Vision Insurance, with substantial employer subsidy
• 401(k), with up to 4% employer match
• Life, AD&D, Critical Illness, Legal Assistance, Group Accident, Hospital Indemnity, Short- and Long-Term Disability
• FSA
• Health & Wellness Benefit
• Casual Work Environment, with flexible hours
• Highly Flexible PTO with Generous Holiday Schedule
• Vacation day on your birthday
• 3 paid volunteer days off
• Swag Allowance
• Pet friendly office

Employees may be required to perform other job-related duties as requested by their supervisor, subject to reasonable accommodations.

All your information will be kept confidential according to EEO guidelines.