Logistics Account Representative

Logistics Account Representative – Corporate Office – Covington, KY

Company Overview

BM2 Freight Services, Inc is a full-service transportation solutions provider. We offer full-truckload (van, flatbed and refrigerated) freight, LTL freight, air/ocean imports and exports, intermodal, and expedited services all over the 48 states, Canada, and Mexico.

Our founding principles emphasize a high level of integrity and exceptional service, which distinguishes us from our competitors. Each member of our team takes a vested interest in the success of our customers with the knowledge that our success depends on theirs.

BM2 Freight Services, Inc. is searching for a
Full-time Logistics Account Representative
to work at our
Corporate Office
in
Covington, KY
. Logistics Account Representatives will be expected to develop, maintain, and grow a book of business. Logistics Account Representatives are purely customer-facing and work closely with our Open Board Team to cover their customers' freight.

At BM2 Freight, our No. 1 investment is our employees. We are looking for a professional with strong communication and relationship-building skills who is interested in advancing their sales career with an award-winning, growing company.

• Prospecting & Relationship Building:Cold calling new customers and developing new relationships, maintaining customer satisfaction with current accounts, broadening new business from Business Development Manager to increase business footprint with a particular customer.
• Prioritize Team Workload:Work closely and diligently with your Carrier Sales Representative to prioritize your customers’ needs and ensure that they are fulfilled on a daily basis.
• Customer Outreach & Load Confirmation:Continually touch base with your customers in order to proactively maintain business and customer satisfaction.
• TMS Documentation:After TMS training, use it to document all customer interactions, issues, etc.
• Communication:Be in constant communication with your customers and Carrier Sales Representative
• Problem Solving:Be adaptable, knowledgeable, and resourceful in order to solve every customer issue you come across.

• Bachelor’s degree
  - Not required but appreciated
• Strong problem-solving, analytical, and negotiation skills.
• Experience with closing sales deals
• Previous freight sales experience preferred.
• Proficient written and verbal communication
• Excellent attention to detail and problem solving/ analytical skills, multitasking, and technological skills.
• Exceptional customer service and interpersonal communication skills
• Proven experience with high call volume in a sales environment
• Ability to multi-task and troubleshoot various problems as they arise.

• Competitive base salary + uncapped commission (base salary dependent upon experience)
• Paid parking
• Mon.
  
  - Fri. 8 AM - 5 PM weekly schedule
• Free gym membership upon hire
• Updated, modern corporate office at riverfront location.
• Opportunities for advancement
• On-site pantries and restaurants
• Eligible for full health benefits after 30 days of employment (medical, dental, & vision)
• Eligible for 401k contribution after 90 days of employment (with company matching program)
• 4 weeks paid maternity/paternity leave.

Travel:
Up to 10% travel may be required, including traveling to our Covington, KY Headquarters for 1 week of paid training based on your start date and company needs. Airfare and Hotel are covered by BM2. Restrictions apply and will be discussed upon offer and acceptance.